A new leader in Project Management with over 15 years in customer service including account support, account management and project implementation. Over the years I have challenged myself in different positions to gain knowledge and be well rounded. I have completed my Associates degree in Business Management which has allowed me to zero in my focus on project management. I am currently a member of the Project Management Institute (PMI) as well as completing courses for my CAPM. I am always learning new skills and eager for a challenge. I am currently working as a project manager. Feel free to get in touch to learn more!Areas of Expertise/Skills: Process Improvement, Program Implementation, Critical Thinking, Collaboration, Teamwork, Operations, Change Management, Building Relationships, Problem Solving, Organization skills, Attention to Detail, Organizational skills.Technical Proficiencies: Microsoft Office Suite, Sharepoint, JIRA, Daptiv, ISeries/AS400My goals are to: •Be a resource to those I connect with•Share knowledge and information•Ensure that business partners, shareholders, & my team are well informed and have the tools needed to meet goals•Develop & implement processes that improve the business & client experience •Empathize & understand my clients and team in order to design and improve products or policies •Continuously learn and research Reach out directly at ahaughn1@gmail.com, Lets Connect!