Ashley Blowers Email and Phone Number

• Lead billing team in troubleshooting daily issues• Oversee all aspects of Patient and Insurance Accounts Receivable • Create monthly reports summarizing financial data to include accounts receivable aging, income projections, patient charges and collection summaries • Prepare and complete daily financial deposits • Batch claims for submission to insurance companies • Manage employee schedules, PTO and time-clocks for attendance and submit to HR for payroll • Address patient and employee complaints • Assemble billing records for records requests • Utilize Quickbooks to issue payments and refunds • Create and maintain Standard Operating Procedures (SOPs) for all department functions • Perform yearly research of Marketplace Insurance plans and create educational documentation for staff interaction with patients • Update and maintain contracted fee schedules with insurance payers • Research, correct, and re-submit rejected and denied claims • Attend team meetings and training sessions as required• Coordinate with other departments to ensure proper coding, documentation and payment processing • Other duties as assigned

• Accurately process medical claims for physician practices •Work effectively individually and as a team •Use reports and workflow spreadsheets to monitor daily operations and performance •Work with leadership to address positive/negative billing trends •Complete assigned tasks while meeting productivity and quality standards •Research credit balances, validate and recommend refunds, and transfer payments and accounts for possible collections •Utilize Microsoft Office Suite products •Process claim payments, review for accuracy and take action as needed on rejected and denied claims

• Administer medications in the indicated dosage at the correct time according to the physician's orders• Ensure residents swallow prescribed medications• Monitor blood pressure, pulse, and blood sugar according to the physician's orders• Report any adverse effects of medications to the charge nurse• Observe and report any changes in the resident's condition to the charge nurse• Reorder medications as needed• Assist residents with activities of daily living - i.e. bathing, dressing, eating, personal hygiene and mobility• Initial all medications as poured. Notate for any reason not given, what happened, and what action was taken

• Greet and check in clients• Effectively use a multi-line phone system• Handle and manage client's food/product orders• Assemble client's order accurately• Process client payments• Stock and maintain inventory• Accurately count inventory weekly and at month end• Prepare client charts for the next business day and re-filed charts from previous days• Check in weekly shipments and accurately enter data into computer inventory system• Complete daily deposit reports for multiple locations for the accountant• Work efficiently with the company computer system• Schedule appointments• Various cleaning duties

• Greeted and served customers• Sliced meats and cheeses• Answered phones and took food orders• Prepared various party platters and trays• Prepared various salads and sandwiches• Cleaned and sanitized the department and equipment• Accurately took inventory• Accurately handled all payment transactions• Food Specialist - Followed various recipes to prepare different samples for customers