Ashley Bryant-Amplo Email and Phone Number

Started off as a Front Desk Agent. Dealt with guests on a daily basis. Seeing to requests and customer service. Assisting guests at check in and departure. Dealt with credit card transactions on Skyware systems. Also serve as one of the Deputy Fire Safety Directors for the property. Promoted to Assistant Manager Front Office in 2013. Assisting the Front Office Manager on a daily basis with the running of the department and reported to the Front Office Manager and the Assistant Executive Director. Promoted to Front Office Manager in 2014. Promoted to Director of Operations December 2014

April 2010Duties included: taking reservations over the phone. Showing and renting of rooms. Monitoring CCTV cameras and dealing with large volumes of cash daily. As Manager, overseeing the day to day running of the Hotel, payroll and staff. Dealing with various City agencies such as HPD, DOB and DCA. Also served as the Hotels Fire Safety Director, LIC# 83011360

Duties included: announcing visitors, booking conference rooms, video Conferencing, answering a large volume of phone calls, updating the Directory, taking care of payroll for staff employees, distribution of Incoming faxes, taking on special projects and provided administrative support when necessary.

Duties included: handling heavy volume of phone calls from the Metropolitan area, customer service, light typing, payroll, accounts Payable and filing. Handled mail on a Pitney Bowes system.

Duties included: answering phones, customer service, light typing, filing and general office duties.