Ashley Budd

Ashley Budd Email and Phone Number

Sr. Associate, Customer Experience @ Lyft
Oxon Hill, MD, US
Ashley Budd's Location
Oxon Hill, Maryland, United States, United States
Ashley Budd's Contact Details

Ashley Budd personal email

Ashley Budd phone numbers

About Ashley Budd

As a Senior Operations Associate at flexdrive, I leverage my skills in Zendesk, Slack, and Jira to provide efficient and effective support to drivers and customers. I have over 4 years of experience in the customer service industry, working with various platforms and tools to solve problems, communicate cross-functionally, and uphold high standards of service.I am passionate about helping drivers succeed on the road and creating a positive and inclusive community. I have guided hundreds of applicants through the onboarding process, prepared them for the challenges and opportunities of driving, and supported them with my knowledge of Washington and the Lyft platform. I have also contributed to the improvement of driver's pain points by collaborating with other teams and departments. I am always eager to learn new skills and technologies that can enhance my performance and the customer experience.

Ashley Budd's Current Company Details
Lyft

Lyft

View
Sr. Associate, Customer Experience
Oxon Hill, MD, US
Website:
lyft.com
Employees:
26492
Ashley Budd Work Experience Details
  • Lyft
    Sr. Associate, Customer Experience
    Lyft
    Oxon Hill, Md, Us
  • Flexdrive
    Senior Operations Associate
    Flexdrive Mar 2022 - Present
    Atlanta, Ga, Us
  • Lyft
    Community Associate
    Lyft Oct 2019 - Mar 2022
    San Francisco, Ca, Us
    • Provide in-person support to current drivers to solve any issues that they may have• Guide applicants through the onboarding process• Support drivers with your knowledge of Washington and the Lyft platform• Prepare new drivers for what to expect and how to be successful on the road• Communicate cross-functionally to solve driver's pain points• Uphold the Lyft standard of service while working with all drivers
  • Prince George'S County Planning Department
    Summer Camp Counselor
    Prince George'S County Planning Department Jun 2019 - Aug 2019
    Upper Marlboro, Md, Us
  • Mcclendon Center
    Facilities Manager
    Mcclendon Center Nov 2018 - Mar 2019
    Washington, Dc, Us
  • Asics Corporation
    Keyholder
    Asics Corporation Nov 2013 - Mar 2018
    Chuo-Ku, Hyogo, Jp
    Profound skills of learning and gathering the knowledge about the product.Proficient ability to provide best customer service and resolve issues.Exceptionally good communication skills both verbally and written.Very enthusiastic and active with the great accurate cash counting skills.Great ability to do multiple tasks.
  • Dti Management
    Processing Agent
    Dti Management Jun 2016 - Nov 2017
    Arlington, Virginia, Us
    Utilizes our inventory-management technology to confirm orders and locate filesFields phone calls and e-mails from prospective ticket buyers, representatives from ticket exchanges like StubHub, and DTI’s own operations departmentsProvides speedy, polite, and courteous service to ensure the highest level of customer satisfactionProcess sales transactions in a timely and efficient mannerCommunicate effectively with coworkers and customers regarding the status of an order, including any issues or discrepancies
  • Us Environmental Protection Agency (Epa)
    It Technician
    Us Environmental Protection Agency (Epa) Sep 2015 - Nov 2015
    Washington, Dc, Us
  • Northern Virginia Community College
    Computer Operation Technician 2
    Northern Virginia Community College Nov 2014 - Aug 2015
    Annandale, Va, Us
    Working knowledge of networking devices and printers.Well-versed in installing windows, software, applications, antivirus and patches. Outstanding communication skills to relate with team members and support workers.Skilled in installing, repairing and troubleshooting computer hardware and peripherals
  • Northern Virginia Community College
    Intern Desktop Support Technician
    Northern Virginia Community College Jul 2013 - Jan 2014
    Annandale, Va, Us
    Provide first-level contact and problem resolution for all users with hardware, software and applications problems Daily check of 17 kiosk to ensure the proper servicesUpdate up to 130 computers with windows, adobe, java and lock down browser Re image laptops and desktop computers using a Ghost Cast or Sever Installing computers weekly for new staff members Sanitize computers using ERD computer sanitize 4 - Pass
  • Gap Inc.
    Sales Asscoaite
    Gap Inc. Sep 2012 - Dec 2012
    San Francisco, California, Us
    Maintaining inventory in the back Arranging inventory on the store floor Tagging merchandise Setting up promotional material and displays Replenishing inventory Reorganizing items Maintaining a neat and tidy store
  • Ashley Stewart
    Sales Associate / Cashier
    Ashley Stewart May 2012 - Aug 2012
    Secaucus, Nj, Us
    Provide courteous and prompt service Welcome customers as they enter and thank them as they leave Assist customers in locating what they’re looking for Provide excellent after-sales service

Ashley Budd Skills

Powerpoint Customer Service Help Desk Support Windows 7 Microsoft Word Outlook Data Entry Microsoft Office Windows Networking Time Management Troubleshooting Os X Access Computer Hardware Iphone Social Media Communication Digital Photography Photoshop Graphic Design Public Speaking Teamwork Information Technology Pub Software Installation Mac Ip Laptops Windows Vista Hardware Sales Technical Support Microsoft Office 2007 Lotus Notes Printers Active Directory Computer Repair Windows Xp Pro Microsoft Exchange Blackberry Computer Maintenance Comptia A+ Certification Windows Server Desktop Computers Google Apps Operating Systems Citrix Dns Remote Desktop

Ashley Budd Education Details

  • University Of Maryland Global Campus
    University Of Maryland Global Campus
    Marketing
  • Eastern Gateway Community College
    Eastern Gateway Community College
    General

Frequently Asked Questions about Ashley Budd

What company does Ashley Budd work for?

Ashley Budd works for Lyft

What is Ashley Budd's role at the current company?

Ashley Budd's current role is Sr. Associate, Customer Experience.

What is Ashley Budd's email address?

Ashley Budd's email address is cu****@****hoo.com

What is Ashley Budd's direct phone number?

Ashley Budd's direct phone number is +120226*****

What schools did Ashley Budd attend?

Ashley Budd attended University Of Maryland Global Campus, Eastern Gateway Community College.

What are some of Ashley Budd's interests?

Ashley Budd has interest in Social Services, Children, Economic Empowerment, Education, Environment, Science And Technology, Human Rights, Arts And Culture, Health.

What skills is Ashley Budd known for?

Ashley Budd has skills like Powerpoint, Customer Service, Help Desk Support, Windows 7, Microsoft Word, Outlook, Data Entry, Microsoft Office, Windows, Networking, Time Management, Troubleshooting.

Who are Ashley Budd's colleagues?

Ashley Budd's colleagues are Elias Mireles, Adjai Mekenkamp, Brandon Weber, Dean Miao, Diana Cabrera, Altereek Mercier, Christopher Nishimura.

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