Ashley Castaneda Email & Phone Number

Stockton, Ca, Us

Stockton, California, United States

Turlock, California, United States

I served as the face of the Student Center, acting as the first point of contact for students with a welcoming and positive demeanor. I connected and communicated with students, assisting them with general questions about financial aid, the school directory, and campus events. I efficiently processed cash and card payments for various student services and collaborated closely with ASI Student Government on initiatives aimed at enhancing student engagement and improving the overall campus experience. Through these daily interactions with the student body, I developed strong communication, problem-solving, and customer service skills.

California, United States

I greeted and welcomed clients, current employees, and applicants with a warm and professional demeanor. I assisted employees with printing paystubs, W-2s, verifications of employment, and other important documents as needed. I managed a high volume of sensitive employee data entry tasks with precision and efficiency, utilizing Excel, Microsoft SharePoint, Prism HR, and Bullhorn. Handling over 50 phone inquiries weekly, I provided accurate information and solutions, fostering a positive candidate experience. I implemented monthly text message blasts with FAQ information, reducing office visits and phone calls by 20%. I supported the seamless onboarding of over 30 new employees weekly, ensuring all documentation was accurate and compliant. Collaborating cross-functionally with Payroll, Management, Human Resources, and Marketing teams, I worked to enhance employee relationship management and boost both foot and online traffic. Additionally, I maintained organized electronic and physical records by accurately filing documents in the Bullhorn database, ensuring essential information was easily accessible for efficient workflow and compliance.

United States

I developed and designed visually compelling graphics and multimedia content using Canva, ensuring all materials aligned with brand guidelines. I managed and moderated online community interactions, delivering timely and professional responses to enhance user engagement. Leveraging CapCut and other editing software, I produced and edited high-quality video content, including the first video to surpass 1,000 views. Through in-depth research on hashtags, trends, dog care, fitness, and related topics, I created accurate and impactful content. I collaborated on the creation and execution of content strategies that increased audience engagement by analyzing follower demographics. Additionally, I contributed to a collaborative campaign with the Walt Disney Family Museum for their "Cats and Dogs" installation, coordinating with event vendors, dog groomers, and trainers to ensure its success.

Bachelor'S Degree, Marketing/Marketing Management, General

Associate'S Degree, Business Administration And Management, General