answered and placed order for customers that needed replacement checks. Was responsible to high security information. Every claim, purchase by client, or order was carefully monitored. Had interaction with various banks. Had constant contact with other team members to aid in any questions or notifications about the progress of the team.

Created, tested and corrected spread sheets that helped determine if a site was ready to be released and used by employees of Citi bank. Had daily over the phone morning meetings with other testers, managers, and site creators to discuss progress made, what needs to be changed, and what testers needed access to. Transferred sites changing responsibility to answering and placing order for customers that needed replacement checks. Was responsible to high security information. Every claim… Show more Created, tested and corrected spread sheets that helped determine if a site was ready to be released and used by employees of Citi bank. Had daily over the phone morning meetings with other testers, managers, and site creators to discuss progress made, what needs to be changed, and what testers needed access to. Transferred sites changing responsibility to answering and placing order for customers that needed replacement checks. Was responsible to high security information. Every claim, purchase by client, or order was carefully monitored. Had interaction with various banks. Show less

Handled calls received about billing, complaints, and improvements. Issued out credits to customers account if applicable. Spoke to, and resolved any irate customers. Broke down any questions to customers about their bills. Had one-on-one conferences with team leader/supervisor about any improvements that needs to be made, or acknowledge any accomplishments done. Monitored time in, time out, breaks and lunches.

Responsible for capturing photos for customers with animal/sea life there in the park. Handled the inventory that was brought in. Closed out tills at the end of the business day and dropped them off to the safe deposit box. Cleaned, organized, and presented merchandise in the store for customers to see. Offered or made customers aware of any package deals that were available at the time. Had one on one meetings with the supervisor to discuss any improvement that has been made or need to be… Show more Responsible for capturing photos for customers with animal/sea life there in the park. Handled the inventory that was brought in. Closed out tills at the end of the business day and dropped them off to the safe deposit box. Cleaned, organized, and presented merchandise in the store for customers to see. Offered or made customers aware of any package deals that were available at the time. Had one on one meetings with the supervisor to discuss any improvement that has been made or need to be made. Any changes that are going to be made for the company. Interacted with other departments and assisted them to complete any tasks they need done. Show less