Ashley Chafin Email & Phone Number

Marietta, Ga, Us

Remote

• Conduct up to 6 daily candidate calls, evaluating qualifications against job requirements, demonstrating expertise in technical domains such as high-level programming languages, project management, technical support/debugging, auditing, and other specialized skills.• Take thorough notes during calls, documenting candidate responses and qualifications in SharePoint for hiring managers' reference.• Assess candidate qualifications against role requirements, advancing qualified candidates to the next interview stage while documenting reasons for qualification and updating relevant documents accordingly.• Develop documents for candidate evaluation and hiring manager reference, ensuring clarity and accuracy in presenting candidate qualifications.• Manage screening processes for candidates applying to multiple roles simultaneously, facilitating organized and efficient discussions covering 30+ individual skills during extensive calls.• Demonstrate autonomy in daily tasks, completing responsibilities independently to meet manager expectations.• Collaborate with team members to optimize project workflows and achieve departmental goals, showcasing project management skills.• Train new hires in recruitment processes, ensuring successful onboarding and proficiency in role responsibilities.

Marietta, Georgia, United States

• Acquired knowledge of 100+ menu items and rotating specials in order to provide customized recommendations to guests and enhance customer service• Advised guests on menu options that would best suit personal preferences and dietary restrictions. Resulting in a 15% increased profit• Built positive and professional relationships with customers, resulting in repeat business• Assemble and organize 30+ orders using a point-of-sale system for servers to ensure food is delivered in a timely manner• Gather and input customer data in proprietary management system resulting in customer satisfaction due to accurately updated information• Provide excellent customer services to 25+ guests per day, balancing efficiency with creating a positive guest experience

United States

• Utilized computer applications such as Microsoft Outlook and Microsoft Recruit to create and modify schedules for Microsoft interviewers and executives, demonstrating strong computer and organizational skills• Managed numerous dashboards in real-time using software such as Canvas, Teams, and Google Sheets, effectively reflecting the day-to-day tasks for thousands of clients; this showcased the ability to work with technology and demonstrated proficiency in working with data management software• Ensured time-sensitive deadlines were met for international candidates and interviewers, exhibiting the ability to work under pressure and maintain focus while managing multiple tasks simultaneously• Collaborated with staff on tasks and assisted with effective workflow across all departments, demonstrating strong interpersonal skills and a team-oriented mindset• Possessed potential IT experience through assisting with the setup of video conferencing and related software for meetings and interviews• Proactively identified areas for process improvement and provided recommendations to enhance scheduling efficiency, resulting in increased productivity• Managed a biweekly caseload of 30+ prospective new hires through the hiring process requiring engagement with 100+ internal stakeholders from multiple departments

• Demonstrated the ability to pull merchandise quickly and accurately, resulting in enhanced sales and showcasing strong attention to detail and organizational skills• Recognized as a Top Employee of the store for excellence in interpersonal communications, teamwork, customer service, flexibility, and reliability • Possessed strong problem-solving skills and the ability to ask the right questions, responding with accurate information to customer inquiries• Assisted with short staffing by working in multiple departments, demonstrating flexibility and a willingness to adapt to changing circumstances• Maintained a positive attitude and exhibited exceptional customer service skills, resulting in positive customer feedback and repeat business

• Achieved a 100% customer satisfaction rate, which was recognized company-wide, showcasing excellent customer service skills, attention to detail, and the ability to go above and beyond for customers• Maintained a reliable staff of cashiers, kept them professionally trained, and delivered excellent customer service, demonstrating leadership skills and the ability to work well with others• Managed inventory and ensured the store was stocked with items that were part of the monthly sales plans, exhibiting organizational skills and attention to detail• Recommended products to customers and suggested additional protection for their items, showcasing sales skills and the ability to listen to and understand customer needs• Assisted customers with answering technical questions about networking equipment, home automation hardware, and computer components, and troubleshooting technical issues• Analyzed customers' issues and created solutions for their individual needs