Ashley Chan Email & Phone Number

Hong Kong Sar

• Supported Recruitment for the new cohort, ranging from event poster design to incoming inquiries;• Liaised with key stakeholders to obtain progress updates; and supported decision making with necessary updates.

Hong Kong Sar

"I always take the responsibility to grow with my community, so I created a coherent disruption strategy that will align the sales projects and our community members."

Hong Kong

"With a entrepreneurial mindset, my career satisfaction is to help my clients to quickly identify the brightness of coworking spaces (including competitors) matching their organisational culture preference, wants and needs."• Transformed community culture with more emotional connection by knowing and listening individuals' interests and clients' values, ranging from events collaboration with NGO clients to venue support, which also maximize our support to our community ;• Opened… Show more "With a entrepreneurial mindset, my career satisfaction is to help my clients to quickly identify the brightness of coworking spaces (including competitors) matching their organisational culture preference, wants and needs."• Transformed community culture with more emotional connection by knowing and listening individuals' interests and clients' values, ranging from events collaboration with NGO clients to venue support, which also maximize our support to our community ;• Opened dialogue to identify and provide service solutions across our global alliance and community to clients’ needs, including business partnership, office expansion or downsize or contract renewal; Show less

Hong Kong

• Conducted all walk-in tours, assigned tours, sales calls, proposals, and sales pipeline, and continuously took customer feedback into improvement mechanisms. • Managed customer expectations

Hong Kong

Hong Kong

• Managed one of the three start-up corporate customer service hotline. Responsible for Beijing customers which bring average CNY 18 million of sales turnover per year;• Droved sales volume of the Beijing group via China cruise market analysis and contextual cross-selling. Tracked and accomplished sales target in 1H’2017; • Coordinated among USA headquarter and Shanghai sales department for customized recommendations to streamline operations and achieve… Show more • Managed one of the three start-up corporate customer service hotline. Responsible for Beijing customers which bring average CNY 18 million of sales turnover per year;• Droved sales volume of the Beijing group via China cruise market analysis and contextual cross-selling. Tracked and accomplished sales target in 1H’2017; • Coordinated among USA headquarter and Shanghai sales department for customized recommendations to streamline operations and achieve customer service excellence;• Supervised and systematizing group reservations for travel agencies from pre- to post- voyages;• Assisted around 10 incentive events, press conferences and theme parties per year on cruises. Show less

Shanghai

• Planned for on-site arrangement, monitored work process and mitigated potential risks via timely communication with event manager in Mandarin;• Coordinated various on-stage performances for 2 international teams in English;• Planned and executed Business Continuity Measures in the event venue to minimize business impact brought by unexpected weather changes;• Developed a new membership passport and established end-to-end operation processes for all staff in the event… Show more • Planned for on-site arrangement, monitored work process and mitigated potential risks via timely communication with event manager in Mandarin;• Coordinated various on-stage performances for 2 international teams in English;• Planned and executed Business Continuity Measures in the event venue to minimize business impact brought by unexpected weather changes;• Developed a new membership passport and established end-to-end operation processes for all staff in the event company. Show less

Bsc (Hons) Event And Leisure Management

Higher Diploma In Tourism And Mice

Professional knowledge and skills in MICE and Event Management Stream •Gained Rudy Choy Educational Fund Scholarship in 2013 •Joined Young.