Ashley Chartrand Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

Ottawa, Canada Area

Ottawa, Canada Area

- Outbound B2B lead generation- Interacting with SMEs to enterprise level businesses to discuss opportunities and challenges and propose solutions.- Generate sales leads for organizations such as Export Development Canada (EDC), Mercer, and Hiscox Insurance.- Engaging in business conversations with C-level management.- Capture and maintain accurate information in CRM database- Provide new-hires with training materials and deliver campaign-specific training when required to… Show more - Outbound B2B lead generation- Interacting with SMEs to enterprise level businesses to discuss opportunities and challenges and propose solutions.- Generate sales leads for organizations such as Export Development Canada (EDC), Mercer, and Hiscox Insurance.- Engaging in business conversations with C-level management.- Capture and maintain accurate information in CRM database- Provide new-hires with training materials and deliver campaign-specific training when required to support management.- Provide coaching and feedback to fellow teammates to assist management. Show less

Ottawa, Canada Area

-Handle inbound calls for multiple taxi fleets within Ontario - Provide courteous customer service based on individual needs of the client - Dispatch taxis and log fares in respect to Union guidelines to ensure fairness among all taxi drivers - Use various computer applications and databases

Ottawa, Ontario

- Supervised all day-to-day operations - Handled all client and vendor accounts including A/R and A/P- Prepared all bank deposits and monthly account reconciliations - Created policies and procedures for working with special needs clients - Resolved all client inquiries, concerns and complaints - Responsible for all employee scheduling, payroll and benefits administration - Fulfilled all tenders, proposals, and contracts with prospective and current clients - Oversaw… Show more - Supervised all day-to-day operations - Handled all client and vendor accounts including A/R and A/P- Prepared all bank deposits and monthly account reconciliations - Created policies and procedures for working with special needs clients - Resolved all client inquiries, concerns and complaints - Responsible for all employee scheduling, payroll and benefits administration - Fulfilled all tenders, proposals, and contracts with prospective and current clients - Oversaw the maintenance and repair schedules of a fleet of 57 vehicles Show less

Ottawa, Ontario

- Provided accurate and appropriate information in response to customer inquiries - Made reasonable procedure exceptions to accommodate unusual customer requests - Built customer loyalty by placing follow-up calls for customers who reported product or service issues - Properly directed inbound calls in phone queues to improve call flow - Maintained up-to-date records in CRM databases at all times