Ashley Chesshir Email & Phone Number

I will be a graduate of John Brown University with a M.S. in Leadership in May of 2022. I am a graduate of Arkansas Tech University with a B.P.S in Interdisciplinary Studies, cum laude. I started at Northwest Arkansas Community College in 2000-2005 and graduated from Arkansas Tech University in August of 2019. I did not take the traditional learning route. However, I feel that this has brought an appreciation for education, and I strive to learn as much as possible. With my degree focus in Interdisciplinary Studies, I am able to provide documented experience of leadership, management, and analytics. My Master’s degree provided an opportunity to learn the management and soft skills needed to lead in the current workforce.Currently, I am a Quality Analyst at J.B. Hunt Transport, Inc. In this role I brings 16 years of business knowledge to testing in house developed applications. My business training allows for testing through the eyes of the business creating a flawless installation of business applications. Prior to working with the Engineering and Technology division I worked with Customer Experience as a Senior Customer Experience Representative for 4 years. Here I worked in national accounts servicing the needs of the top customers of J.B. Hunt. In this position I obtained the skills necessary to effectively maintain and grow multi-million-dollar customers. My caring and resourceful skills developed key relationships that were influential in professional growth. Before moving to the Customer Experience team, I worked in loss prevention where I was continuously promoted within the department. My first position was to field accident calls. My attention to detail and emotional control earned me a promotion to subrogation adjuster. As a subrogation adjuster I negotiated subrogation losses to equipment and property. I was then promoted to Cargo Subrogation Adjuster working in a field that is highly specialized. I brokered agreements between railroad companies, J.B. Hunt, and our customers. After successfully building lasting relationships with the railroad companies, I was tasked with assisting in cargo litigation along with my normal duties. While assisting in cargo litigation I settled large cargo losses with insurance companies, third parties, and the customers of J.B. Hunt.

Listed skills include Claims Management, Customer Service, and Marketing.