Ashley C. Email & Phone Number

Cincinnati, Oh, Us

United States

● Reviews circuit board designs for testability requirements.● Determines conditions under which tests are to be conducted and sequences and phases of test operations.● Ensures “machine down” calls are responded to in a timely manner.● Uses computer software and hardware to conduct tests on machinery and equipment.● Provides daily reports of all line issues.● Support manufacturing with failure analysis, tester debugging, reduction of intermittent failures, and downtime of test equipment. ● Analyzes and interprets test data and prepares technical reports for use by test engineering and management personnel.● Provides training in new procedures to production testing staff.● Drives the team to continuously improve key operational metrics and the achievement of organizational goals.● Provides a communication forum for the exchange of ideas and information with the department.

Cincinnati, Ohio, United States

Disassembled, cleaned, and disinfected approximately 100+ instruments and equipment used for patient care utilizing correct manual and mechanical processes daily.Operated equipment used in the decontamination process, sonic washer, cart washers, washer sterilizers and decontaminators daily.Unloaded 60+ carts of 18 instrument trays from washer sterilizers and distributed to appropriate workstations daily.Assembled roughly 40 instrument trays and packs utilizing written instructions and proper protocol. Checked for sharpness and proper functioning of instruments.Operated sterilizers, documented around 10 loads of 24 instrument trays, and returned stock to the appropriate area.All equipment was continuously monitored to ensure proper functionBuilt approximately 40-60 surgical cases daily filled with required instrument trays. Performed quality control final check before items left the department.

Highland Heights, Kentucky, United States

Monitored, tracked, managed, and ensured resolutions of all complaints, issues, and concerns of the companyand escalated to management/appropriate departments to ensure satisfaction of internal and external customers• Maintained monthly performance data of approx. 10 vendors• Documented timeline of events from when error occurred until resolved, including a description of any failedprocedures and the likeliness of an error recurring• Acted as a point of contact for QA and all team members on performance and process improvement concerns• Maintained and prepared SOPs and SOP reviews, training slides, and user guides

Atlanta, Georgia

Set up, controlled and monitored television broadcast equipment to transmit television programs and commercials to the viewing audienceOn-air switched, dubbed and transferred programsReported/documented commercial on-air errors, and performed troubleshooting to fix errorsImported and snipped new programs and commercials for future airingStreamed LIVE TV and LIVE Sport Games; communicated with 3rd party control team for on-air signaling

Cincinnati, Ohio

Responsible for monitoring quality of Local 12 WKRC and My 64 WSTR live news and daily programmingSustained continuous supervision of on-air programming and signal quality.Supported the production of newscasts and other live or taped programming for television and multi-platform useSupported operations of the station by assisting Engineering, News, and other departmentsGathered satellite feeds for broadcast useReported/documented commercial on-air errors, and performed troubleshooting to fix errorsReviewed daily logs and updated as needed

Cincinnati, Ohio

Founder of student radio show Girl Talk Radio. Prepare and operates weekly show.

Cincinnati, Ohio

Developed and implement a corporate social media strategy for local professional Hockey TeamMonitored and updated online activity across multiple media platformsEncouraged greater social media participation from fans and subscribers Identified opportunities to influence public perception through audience engagement Met with department to discuss brand and social media strategyDeveloped and edited short clips to highlight players and promote upcoming seasonEstablished games and activities players engaged in to post to social medias Regularly updated social media platforms during live games Engaged with followers and subscribers regularly in a casual professional manner.

Cincinnati, Ohio, United States

Created new profiles; logged and updated client data into company database as neededAnswered phones, greeted and checked in approximately 15-20 walk-in clients and appointment scheduled clients dailySchedule appointments and maintained calendarsScheduled and coordinated meetingsCollated and distributed mail to approximately 25 Paralegals Prepared communications such as memos, emails, invoices, reports and other correspondencesWrote and edited communications, from letters to reports and instructional documents sent out to clients Created and maintain filing systems, both electronic and physicalCreated new profiles; logged and updated client data into company database as neededManaged existing accounts and performed bookkeeping

Cincinnati, Ohio

Covington, Kentucky

Assist with camera operations and switch board during internship

Florence, Kentucky, United States

Answered customer inquiries, verified and provided customers with account informationPerformed account transactions including logging loan applications, opening accounts, and processing transfers, withdrawals and depositsProvided input to management on workflow issues, patterns and improvementsCross sold loan and deposit products and other services to new and existing customersDocumented and addressed customer service needs via phoneMaintained service standards for quality customer service, turnaround time, accuracy and followed up as scheduledSubmitted requests for account maintenance and changes

Cincinnati, Ohio, United States

Sorted outgoing and/or incoming mail using automated equipment for entire countyEnsured all necessary support equipment and materials were organized for sortingRan machine reports, cleared jams, and contacted maintenance for assistance as neededRemoved sorted mail from bins or separations and places into appropriate trays or containers for further processing Dispatched based on knowledge of operating plans and dispatch schedulesHand sorted mail based on addresses

Cincinnati, Ohio, United States

Answered approximately 75 inbound calls; assisted customers with sales or technical issuesEntered data into customer management systemAssisted with billing payments and/or Future Dated payments Assisted customers with over-the-phone tech support; scheduled technician visits for additional support needsEscalated to Tier II or III when needed Ensured that customers were satisfied with connection of servicesUp sold additional services and bundle packagesEscalated queries and concerns to Team Leads or Supervisors when neededTroubleshooted common issues with Tv, phone or Internet servicesWorked with Retention department to find appropriate solutions on keeping customers

Certificate Of Completion, It Support

Per Scholas is a tech bootcamp that provides 400+ hours of hands-on training in troubleshooting, configuration, maintenance, and repair.

Media Deploma, Radio And Television Broadcasting Technology/Technician