▪ Collaborated with a team of developers to build modern and responsive web applications using best practices▪ Built semantically structured full-stack web applications and static websites for different clients across small and medium-sized businesses▪ Applied agile methodologies like SCRUM for project management

▪ Developed and customized front and back-end of student registration software and school choice lotteries for over 20 U.S. school districts▪ Collaborated with Project Managers to clarify customer requests and keep projects on schedule▪ Supported clients through all aspects of the implementation phase and for 30 days post-launch▪ Designed a training program to educate incoming support contractors▪ Updated documentation and migrated from various platforms to Guru to eliminate information silos

▪ Assisted clients with finding products that met their needs, budget, and timeframe▪ Prepared quotes for potential and existing clients on forms and promotional products▪ Expedited orders to meet clients' required dates▪ Gathered information from suppliers on products and pricing▪ Met with clients, alongside sales representatives, to showcase products and apparel▪ Optimized customer service policies & procedures