We put the people impacted at the heart of what we do so that change is delivered successfully, and the benefits are fully realised. We work collaboratively with other services to ensure we have a people centred approach to delivering change across the University. Through understanding the impact of the change, we can call upon these partnering services to help with change delivery activities. We engage those impacted early to understand; what's changing; what it means for them; how we can work closely with them to ensure they are fully engaged and supported to make the change.