Ashley Cote
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Ashley Cote Email & Phone Number

IT Support Professional | Customer Care Specialist | Tech Enthusiast at DREAM
Location: New York, New York, United States 4 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
IT Support Professional | Customer Care Specialist | Tech Enthusiast
Location
New York, New York, United States
Company size

Who is Ashley Cote? Overview

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Quick answer

Ashley Cote is listed as IT Support Professional | Customer Care Specialist | Tech Enthusiast at DREAM, a company with 980 employees, based in New York, New York, United States. AeroLeads shows a matched LinkedIn profile for Ashley Cote.

Ashley Cote previously worked as Client Success Specialist at Medlearn Media, Inc. and Customer Care Specialist at Medlearn Media, Inc.. Ashley Cote holds Information Technology from Per Scholas.

Company email context

Email format at DREAM

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DREAM

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Profile bio

About Ashley Cote

I’ve worked in the customer service industry honing my skills for the last 10 years. I'm currently a Client Success Specialist providing white-glove service to directors, coding professionals, and hospital systems in the healthcare industry. I’m currently pursuing a career in tech as it’s something I’ve always been passionate about. Pursuing this led me to attending Per Scholas, and I will graduate with the CompTIA A+ certification in April. This will be my first of many certifications to come!My strengths are my communication and my desire to constantly keep learning and growing my knowledge and skill-set to be able to share with others. I am eager to bring these strengths and experiences to a tech-focused role, contributing to a collaborative and innovative environment.

Current workplace

Ashley Cote's current company

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DREAM
Dream
IT Support Professional | Customer Care Specialist | Tech Enthusiast
New York, NY
Website
Employees
980
AeroLeads page
4 roles

Ashley Cote work experience

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It Support Professional | Customer Care Specialist | Tech Enthusiast

New York, NY

Client Success Specialist

Current

New York City Metropolitan Area

Provided white glove service and monthly product demonstrations and training sessions to clients, enhancing their understanding and usage of products/servicesDeveloped and maintained knowledge base for online portal subscriptionsSet up subscriptions from start to finish (Creating user accounts, teams, billing, onboarding)Increased revenue by 20% by.

Apr 2022 - Present

Customer Care Specialist

Current

New York City Metropolitan Area

Managed customer accounts, processed orders, and handled customer inquiries through various channels. Utilized strong communication and active listening skills to understand and address customer needs effectively. Resolved complex customer issues, providing satisfactory solutions and ensuring high customer retention. Collaborated with cross-functional.

Apr 2022 - Present

Customer Service Representative

New York City Metropolitan Area

Kept records of customer interactions or transactions, recorded details of inquiries, complaints, or comments, as well as actions taken. Handled 70+ calls a day while evaluating customer account information to assess current issues and determined potential solutions. Resolved customer issues by performing activities such as exchanging merchandise.

Jul 2017 - Mar 2020
Team & coworkers

Colleagues at DREAM

Other employees you can reach at wearedream.org. View company contacts for 980 employees →

2 education records

Ashley Cote education

FAQ

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What company does Ashley Cote work for?

Ashley Cote works for DREAM.

What is Ashley Cote's role at DREAM?

Ashley Cote is listed as IT Support Professional | Customer Care Specialist | Tech Enthusiast at DREAM.

Where is Ashley Cote based?

Ashley Cote is based in New York, New York, United States while working with DREAM.

What companies has Ashley Cote worked for?

Ashley Cote has worked for Dream, Medlearn Media, Inc., and Modell'S Sporting Goods.

Who are Ashley Cote's colleagues at DREAM?

Ashley Cote's colleagues at DREAM include Miles Grossman, Aggrey Alvin, Jason Helsdon, Estefania Esquilin, and Stephanie Veras.

How can I contact Ashley Cote?

You can use AeroLeads to view verified contact signals for Ashley Cote at DREAM, including work email, phone, and LinkedIn data when available.

What schools did Ashley Cote attend?

Ashley Cote holds Information Technology from Per Scholas.

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