Lead Data Manager (Ecoa)
Current• Oversee assigned team• Monitor the productivity and quality of the Clinical Data Management team.• Serve as the primary internal and Sponsor contact for Data Management questions, issues, or concerns• Define the Data Management Plan (DMP) through collaboration with clients, Project Management and Account Management• Wide-ranging interactions with the Sponsor and SAS Programmers, lead the development, review, and finalization of data transfer requirements.• Ensure the quality of study set-ups by participating in the review and approval process for all Data Management owned modules.• Ensure high customer satisfaction by delivering on promises, meeting timelines, and providing excellent customer service at all times.• Assist in the preparation of monthly reporting by providing metrics as required• Develop, review and revise Standard Operating Procedures, Standard Work Instructions, Job Descriptions and Departmental Training as needed. Create and or/review and approve SOPs and SWIs to ensure best practices are defined and followed during the lifecycle of a study.• Assist Business Development and Quality Assurance with internal and external clientOTHER DUTIES AND RESPONSIBILITIES:• Communicate project status clearly with Sponsors and Project Management• Contribute to continuous process improvement including workflow efficiencies and associated workflow documentation• Lead in resolving CAPA issues related to study-specific data management activities• Work with the Director to develop training programs• Administer training as needed• SME and POC for a specific client