Ashley Cronk (Shrm-Scp) Email & Phone Number

Keene, New Hampshire, Us

Spencer, Massachusetts, Us

Training and Development Program Management:Effectively managed and facilitated various training and development programs to foster employee growth and skill enhancement.Talent Management:Spearheaded talent management initiatives, including strategic recruitment, onboarding processes, and retention strategies across diverse geographic locations for a high-performing global workforce.Full-Cycle Talent Acquisition:Successfully managed the full-cycle talent acquisition and recruitment processes across different states.Data Analysis and Reporting:Proficiently conducted data analysis and reporting, including the creation and interpretation of HR metrics (KPIs) for informed decision-making.Change Management and Organizational Development:Implemented change management strategies and organizational development initiatives to enhance workplace efficiency and adaptability.HR Risk Management and Compliance:Addressed HR-related risk management and compliance issues, ensuring adherence to relevant regulations across various states.Succession Planning:Designed succession planning initiatives to guarantee seamless continuity of leadership within the organization.Collaboration with Hiring Managers:Collaborated closely with hiring managers to develop employee life cycle events, including goal-setting, performance reviews, and evaluations.Standard Operating Procedures:Formulated and implemented SOPs to ensure consistency and efficiency across departments.Immigration-Related Processes Oversight:Oversaw and assisted with immigration-related processes as needed, ensuring compliance with relevant regulations.EEO-1 Administration:Administered EEO-1 processes, ensuring compliance by collecting and reporting workforce composition data, including race and gender, to the EEOC across diverse geographic locations.Internship Program Administration:Administered internship programs, overseeing planning, implementation, and evaluation of initiatives.

Holyoke, Massachusetts, Us

Developed and Delivered Supervisor Training Programs:Designed and delivered supervisor training programs across multiple sites, enhancing leadership skills within the organization.Led Implementation of New Policies and Procedures:Spearheaded the implementation of new policies and procedures to improve organizational efficiency, ensuring compliance across various locations.Coordinated and Led Annual Employee Training Initiatives:Coordinated and led annual employee training initiatives, fostering professional development consistently across the company's multi-site structure.Managed Employee Relations Issues:Managed employee relations issues, ensuring timely resolution of conflicts and maintaining a positive work environment across diverse locations.Created and Implemented Comprehensive Salary Scales:Developed and implemented comprehensive salary scales to promote equity and retention strategies for a multi-site workforce.Managed Full-Cycle Talent Acquisition and Recruitment:Oversaw the full-cycle talent acquisition and recruitment processes, ensuring top-tier candidate selection across various sites.Assisted in Employee Benefits Programs:Facilitated open enrollment processes consistently across different sites.Assisted in Conducting Accident Investigations:Assisted in conducting accident investigations and root cause analyses, identifying areas for improvement in safety protocols.Developed and Implemented Performance Improvement Plans:Developed and implemented performance improvement plans to enhance employee performance and productivity across diverse locations.Managed Unemployment and Worker's Compensation Claims:Managed unemployment and worker's compensation claims, ensuring compliance with relevant laws and regulations at various sites.Prepared OSHA Reports and Maintained Safety Compliance:Prepared OSHA reports and maintained compliance with safety standards, ensuring a secure work environment for employees across different locations.

Directed and Facilitated New Employee Orientation Programs:Orchestrated and facilitated comprehensive new employee orientation programs across multiple sites, ensuring a seamless onboarding process.Managed Full-Cycle Talent Acquisition and Recruitment:Oversaw the full-cycle talent acquisition and recruitment processes for a multi-site company, including hiring and onboarding of new employees.Administered Worker's Compensation Claims:Administered worker's compensation claims, ensuring timely resolution of cases and compliance with legal requirements across various locations.Filed and Tracked FMLA Requests:Filed and tracked employee Family and Medical Leave Act (FMLA) requests, ensuring adherence to legal requirements in a multi-site context.Managed Employee Benefits Programs:Managed employee benefits programs and facilitated open enrollment processes across different sites.Conducted Performance Evaluations:Conducted performance evaluations and provided constructive feedback to enhance employee performance and productivity in a multi-site setting.Developed and Implemented Performance Improvement Plans:Developed and implemented performance improvement plans to address areas for improvement across diverse locations.Initiated and Oversaw Entity Transfers:Initiated and oversaw end-to-end entity transfers, ensuring seamless transitions for employees across different sites.Completed I-9 Verifications:Completed I-9 verifications to ensure compliance with federal regulations at various locations.Conducted Thorough Background Checks:Conducted thorough background checks in accordance with state and federal laws and regulations for a multi-site company.Backup Payroll Processing:Acted as a backup for payroll processing, ensuring timely and accurate payment of employees across different sites.Organized Employee Appreciation Events:Organized and executed employee appreciation events to foster a positive and engaged workforce in a multi-site environment.

Springfield, Ma, Us

Maintained Confidentiality and Managed Sensitive Documents:Upheld strict confidentiality standards, managing sensitive documents in accordance with established protocols and regulations.Coordinated Timely Transportation for Emergent Situations:Orchestrated timely transportation for emergent situations, prioritizing patient safety and well-being.Coordinated Patient Appointments:Efficiently coordinated patient appointments, facilitating seamless care delivery by communicating relevant information to appropriate parties.Accurately Transcribed Doctors' Orders:Ensured precise transcription of doctors' orders, contributing to the delivery of appropriate and timely treatment for patients.Updated Databases with Patient Information:Maintained accurate and up-to-date patient records by diligently updating databases with relevant information.Managed Inventory of Supplies and Equipment:Oversaw the inventory of supplies and equipment, proactively ordering as needed to sustain uninterrupted operations.Completed Admission and Discharge Forms:Adhered to established procedures, completing admission and discharge forms to facilitate efficient and effective care transitions.

Turnhout, Antwerpen, Be

Monitored Employee Absences and Tracked FMLA Time Off:Oversight of employee absences, including tracking Family and Medical Leave Act (FMLA) time, ensuring compliance within a unionized production setting.Ensured Compliance of Employee Files:Maintained and organized employee files to meet state guidelines and regulations, adhering to legal and industry standards.Managed Job Postings and Advertisements:Responsible for the management of job postings and advertisements to attract qualified candidates within the unionized production environment.Performed Phone Screenings with Applicants:Conducted phone screenings with applicants to assess qualifications and suitability for roles in accordance with union and company standards.Scheduled Interviews and Managed Calendars:Coordinated and scheduled interviews, maintaining management calendars to streamline the hiring process for potential candidates.Documented Attendance for Training and Compliance:Recorded attendance for required training sessions, ensuring compliance with both union and industry-specific regulations.Negotiated Pricing and Managed Vendor Relationships:Negotiated pricing and maintained relationships with work store vendors, demonstrating effective vendor management skills.Managed Applicant Communication:Handled applicant offer and rejection letters promptly and professionally, contributing to a positive candidate experience.

Auburn, Ma, Us

Provided Prompt and Effective Responses to Guest Inquiries:Responded promptly and effectively to guest inquiries and concerns, ensuring a positive customer experience.Collected, Analyzed, and Organized Customer Data:Systematically collected, analyzed, and organized customer data with accuracy and timeliness.Ensured Efficient Input of New Employee Data:Orchestrated the efficient and accurate input of new employee data into security systems, contributing to seamless onboarding processes.Monitored and Evaluated Worker Performance in CRM Platforms:Assessed and evaluated worker performance in Customer Relationship Management (CRM) platforms, ensuring optimal customer service standards.Managed New Employee Onboarding Processes:Input new employees into company systems, setting up their time clocks and overseeing comprehensive onboarding procedures.Handled Appointment Scheduling and Follow-Up Procedures:Managed appointment scheduling and implemented follow-up procedures for all "no-show" customers, optimizing efficiency and customer satisfaction.Maintained Comprehensive Knowledge of Company Products and Services:Demonstrated in-depth knowledge of company products and services, staying up-to-date with changes or updates.Delivered Exceptional Customer Service:Provided exceptional customer service by greeting and assisting walk-in customers with a high level of courtesy and professionalism.

Greenfield, Ma, Us

Bachelor'S Degree, Human Resources Management/Personnel Administration, General

Bachelor'S Degree, Accounting

Associate'S Degree, Business Administration And Management, General