Ashley D. Email and Phone Number

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Manage schedule and communicate with vendor and customers• Manage all aspects of large scale project's delivery, taking the projects from original concept through final implementation• Understand return on investment (ROl) and ensures it is achieved• Deliver executive-level presentations, status reports, and budgets.Support the Management Team with the detailed scope, quality, performance, schedule, budget.• Support Operations with assignment of personnel in accordance with Management Model procedures and standard practices.• Supports the preparation, planning and execution, cost control and maximizing value on all assigned projects.• Perform required customer reporting and interfacing.• Prepare project related documentation including project kick-off, preparation status reporting and project execution updates with/for approval by the Services Delivery Lead (SDL) and leadership.• Assist SDL and Business Development team in creation of commercial proposals, scope of work and project execution planning.• Prepare routine and customer project communications in accordance with standard procedures throughout the project lifecycle.• Assist SDL with the development

Answer inbound calls assist customer with their billing and account questions , troubleshoot cell phones and other electronics , processing orders for new products and services , up sale customers with better products that would accommodate there needs , process Payments , process payments extensions on account .