Ashley David Email & Phone Number

Henderson, Colorado, United States

Commerce City, Colorado, United States

• Created new processes that resulted in increasing productivity and customer satisfaction.• Coached and mentored 2 staff members through constructive feedback to develop long-term career goals.• Created training manual for all employees to use as reference guide.

Commerce City, Colorado, United States

• Coordinate and manage several gas utility project tasks to ensure project delivery within established timelines.• Maintained multiple Excel spreadsheets, schedules, SmartSheets and MS Project files to ensure projects proceed as promised to customer.• Attend and participate in customer meetings to discuss all projects

Commerce City

• Determine jurisdiction and obtain right-of-way permits accordingly for gas utility projects• Attend pre-construction meetings and coordinate job schedule• Manage and track progress of jobs to determine finish dates and submit permit extensions accordingly

• Scheduled patients according to availability, urgency and insurance authorization guidelines.• Managed physician schedules and addressed daily scheduling conflicts, questions and special requests from patients.• Developed productive working relationships with numerous insurance company representatives.• Process payments from patients and insurance companies to be applied to the appropriate accounts

• Carried out administrative duties such as filing, typing, copying, binding, scanning etc• Assisted potential employees with the application process • Created and managed reports in excel for inventory and billing

• Answered phone calls and helped customers with route and schedule information in a professional and courteous manner. • Handled customer complaints including following up with the customer after the investigation to ensure a satisfactory resolution.