Responsible for safe and efficient operation of King Air 90 for on-demand part 135 charter.Demonstrate sound understanding of Federal Aviation Regulations and best safety and operational procedures, including crew resource management.Maintain positive customer relations and ensure passenger comfort and safety.

MEI, CFI, CFIIManagerial duties including ensuring customer satisfaction, motivating and leading a team of 5 instructors, aircraft dispatch operations, student/instructor scheduling.Generated leads and boosted sales of Cessna flight training and products through trade shows and company events.Developed and implemented student retention and training completion techniques.Managed part 141 and 61 training curriculums for Private through MEI flight students to ensure timely achievement of student/instructor goals.

Maintained customer relations through on-site property evaluations and by telephone.Sold parts and service plans to over 1,000 repeat customers.Assigned job sites and work orders to a team of 15 service technicians.Researched, compiled, and assimilated confidential and sensitive documents for the CEO.Operated and maintained company communications center, including minor IT work.