• Manage $1M case load, intake demand packages, negotiation, and settlements for personal injury and immigration firm. Successfully settle cases in a timely matter for clients.• Initiated website management and development transfer for company website, resulting in cost reduction by 65%, yearly.• Effectively lead IT service change with minimal interruptions to daily operations, reducing costs by 12K annually. • Promote partnership awareness and community outreach by… Show more • Manage $1M case load, intake demand packages, negotiation, and settlements for personal injury and immigration firm. Successfully settle cases in a timely matter for clients.• Initiated website management and development transfer for company website, resulting in cost reduction by 65%, yearly.• Effectively lead IT service change with minimal interruptions to daily operations, reducing costs by 12K annually. • Promote partnership awareness and community outreach by conceptualization and implementing high-level local events such as ‘Healthcare Appreciation Night’ and ‘Immigration Lunch and Learn’. • Responsible for productivity reporting including accounts receivable/payable, and collections activities. Created ROI tracking process which resulted in an overall reduction of CPL by 15%.• Evaluate project performances, to ensure weekly, quarterly, and yearly goals are met. Show less

• Effectively lead the largest distribution center in the Air Force while deployed in Southwest Asia AOR. Successfully received and efficiently distributed $13M in product over 1 year, while maintaining quality control, and ahead of deadline delivery. • Accepted operation manager position in Europe AOR, maintained Europe’s largest distribution center while receiving product, quality control, oversaw team production. Successfully served 54,000 military members of 9 different coalition… Show more • Effectively lead the largest distribution center in the Air Force while deployed in Southwest Asia AOR. Successfully received and efficiently distributed $13M in product over 1 year, while maintaining quality control, and ahead of deadline delivery. • Accepted operation manager position in Europe AOR, maintained Europe’s largest distribution center while receiving product, quality control, oversaw team production. Successfully served 54,000 military members of 9 different coalition forces.• 6 years of exceptional inventory management. Maintained base inventory product in less than 1% error of $21M ensured safety and quality of product.• Highly trained in Aloha POS system and oversaw transition to Crunch Time POS system. Re structured the ordering and receiving process of product cutting man hours by 14%. • Coined and recognized 4 times for outstanding service and contribution to the mission. Show less