Project Manager within Professional Services managing multiple concurrent migration and consultancy projects for Rackspace key EMEA & US customers. Technologies focused in Amazon Web Services (AWS), Microsoft Azure, IT Infrastructure Deployment, and O365 Transformation and Adoption. Project delivery methodologies include PMP and Agile. Key Responsibilities included:• Lead global cross-functional teams on projects ranging across various industries and technologies and act as the customer's trusted advisor for project governance throughout the project lifecycle• Manage project alignment with overall project objectives, cost management, risk and issue management, and communication management • Utilize various Project Management tooling to ensure project delivery is within budget and in adherence to customer's timelines and objectives• Lead the creation of technical roadmaps, implementation plans, and migration runbooks• Retain a track record of high customer satisfaction for the end to end project delivery • Accountable for the development and maintenance of the various project documents including Project Initiation Document (PID), Project Plans, Risk and Action Logs, Stakeholder Mapping, Communication Plans, etc.• Oversee the customer's transition from project delivery into managed support• Proactively identify and lead PMO continuous improvement initiatives• Guide and mentor Associate Project Managers

Supplier Manager accountable for vendor management and contract management for the HR and Professional Services departments within EMEA and APAC. Performed contract commercial reviews and negotiations while working closely with Legal Counsel and Finance.Key Achievements:• Streamlined and consolidated global contract management processes and policies; led the communication plan, implementation plan and policy roll-out within Swiss and German entities • Spearheaded process improvement initiative using the Lean Six Sigma methodology to replace low risk and revenue-impacting SOWs, reducing the approval workflow lead time by 22%• Led the development of EMEA HR and Professional Services Approved Supplier List and selection criteria• Developed the International Supply Chain internal landing zone for department communications, announcements, and shared document repository utilizing SharePoint• Streamlined payment and contract operational processes across the US, EMEA, and APAC • Performed ‘Rapid Re-Pricing’ cost-savings initiative across the approved vendor list to negotiate price reduction of 20%

Rotational Program (1.5 years) within Rackspace's Business Operations.Rotations included:1. Strategic Inventory Control (6 months, San Antonio, Texas)2. Implementation (6 months, San Antonio, Texas)3. International Strategic Sourcing (6 months, London, UK)