Ashley Dixon Email and Phone Number

Advocate on behalf of the Individual Assistance applicants (individuals and families) to ensure survivors are provided resource availability of state, federal, and non-governmental organizations for housing assistance and addressing personal property loss.

Actively participate in all staff meetings and trainings while utilizing the NCORR System of Record and Salesforce. Contacting applicants, providing status updates, requesting needed documentation, and performing general case management. Verifying key information that impacts rental and utility assistance award calculations while providing accurate submission of all case notes/Call Logs in the system of record.

Directed case management as well as contacted applicants and requested appropriate documentation while maintaining HIPAA guidelines. Calculated award amounts, produced award letters while maintaining a great understanding of administrative practices and technical processes in company systems.

Interview parents, assist with child application, case management, file paperwork, create newsletters, recruitment, adding applications to ChildPlus

Early childhood Educator for past 13 years, working primarily with preschool age children. Responsible for creating/implementing lesson plans, supervising children, communicate with families, attend trainings, assess and observe children and assist in kindergarten readiness..

Greet customers, inventory, collecting payments, customer service

Create/Implement lesson plans, Supervise children, communicate with parents, attend trainings and staff meetings