Work with the team to address the support needs of those who are contacts, especially those who are underIsolation or Quarantine• Work with HDs and support agencies to address housing, food, mental health, testing, medical needs andother needs• Work in a hybrid remote/central location-based environment• Work collaboratively with approximately 20 Contact Tracers who are working remotely, to support needsidentified in their communication with contacts• Work with local health departments and county agencies to identify solutions to meet the needs identifiedamongst COVID-19 patients and contacts. This could include appropriate housing, food banks, mental healthservices, visiting nurses, and other community programs helping patients in need and/or people in isolation orquarantine• Develop and maintain a list of available resources by county, as they are identified• Assist with phone calls the team is responsible for, including contacting people with COVID-19 to find out theircontacts, as well as calling contacts and informing of their exposure, need for quarantine and arranging fortesting if appropriate• Maintain daily contact with Team Supervisor.