Partners with hiring manager to determine staffing needs· Screens resumes, interviews candidates (by phone or in person), administers appropriate assessments and reference/background checking, makes recommendations for hire (or not hire) and delivers employment offers for both exempt and nonexempt position openings within an assigned territory· Serves as an expert for recruiting candidates within an assigned territory and business category· Uses traditional and nontraditional resources, such as career fairs, online job fairs, community network events, etc., to identify, attract, and source quality candidates· Develops advertising programs (internal and external) to ensure high visibility with potential candidates· Follows up with candidates and hiring managers to obtain feedback regarding recruiting process· Communicates important employment information during delivery of employment offers (e.g., benefits, compensation, noncompete agreements)· Manages current candidate activity in the applicant tracking system (ATS)

Acts as a liaison during patient encounters by utilizing office policies and procedures. Greets each patient in a friendly manner and verifies that each patient’s demographic and insurance information is correctly entered into the Practice Management System.Answers the telephone with a positive and professional tone of voice before the fourth ring and directs or resolves the call appropriately in order to ensure each call is handled efficiently.Enhances continuity of care for patients by utilizing the Practice Management System integrated functions to include: recalls, confirmations, wait lists and online appointments.Interacts with practice employees, physicians, and others by obtaining and communicating essential data and assisting other team members to coordinate efficient patient flow through the practice.Maintains a regulatory/compliance environment by following organizational policies and procedures to ensure compliance to state, local, and federal standards and regulations.Obtains, identifies, and forwards referrals and authorizations to the A/R Department within 2 days of date of service by reviewing dates, billed procedures listed, signature of the referring physician, and batching worksheets to ensure claims are mailed from the A/R Department with appropriate documentation.Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information in the Practice Management System, ensuring charges are entered within two days of date of service. Confirms each patient has an understanding of our co-pay, balance and billing procedures in compliance with the Collections Policy Manual.Performs other duties as assigned.Records accurate and legible phone messages to ensure efficient follow through for patient care.Resolves fee ticket discrepancies by compiling and verifying all fee tickets against the Daily Charge Report and reviews the Kept Appointments with No Charges report on a daily basis by rerunning fee

• Maintain all employee files and manages the HR filing system.• Participates in administrative staff meetings and attends other meetings and seminars as necessary and to represent the department. • Maintains the HRIS database and generates scheduled or requested reports to assist management. • Periodically audit HRIS database; maintain compliance with applicable legal requirements. • Processes employee status changes in a timely manner. • Processes enrollments, changes, and terminations of participants in all benefit plans and programs. • Assists employees with benefit issues or concerns to include processing all employee 401(k) transactions.• Assists with position announcements on company website, all social media websites, job boards, college career service offices and professional associations. • Conduct employee in-processing of all new hire/terminated paperwork; establishes personnel file. • Successfully recruit qualified and security cleared talent for all contract vacancies, meeting time sensitive deadlines.• Highly skilled in utilizing Boolean with a creative recruitment strategy to source candidates for challenging and unique job opportunities with high level clearances.• Proven track record of collecting, organizing, synthesizing and analyzing data; summarizing findings; developing conclusions.• Assist with the development and implementation of an employee handbook and new personnel policies and procedures. • File all compliance reports with the State and Federal Government including the EEO-1 Report. • Prepare and provide employee offer letters, change forms and other documentation as required.• Support Corporate Program Manager.o Task Management, Time Management, Document Management, Risk Register, Status Reports, Recruiting and other administrative tasks as required.

• Admitted patients; gathered and recorded physician, patient, and payment responsibility information; answered questions; provide hospital and hospital services information.• Pre-admitted patients by receiving bookings from physicians; confirmed admitting privileges of physicians; interviewed patients; entered patient information to pre-admissions database.• Provided patients with information by explaining hospital admission policies, time of admission, room selection, TV and video rentals, telephone availability, cell phone restrictions; answer inquiries.• Secured payments by screening insurance information; identify patients requiring pre-admission approvals from third-party payers; verify approvals; notify patient accounts department of self-paying admissions.• Prepared admission folders by gathering admission paperwork for scheduled patients.• Greeted and received patients to be admitted; conducted patient interviews; entered demographic and insurance information; confirmed pre-admission information; obtained signatures on legal consent and insurance forms; received payment(s) and issued receipts for tv and video rentals; accepted patient valuables; distributed patient information literature.

• Provided administrative support to the department physicians and leaders. Provided manuscripts, presentations and other related documents as requested. • Answered telephones and directed calls to appropriate staff and departments.• Registered, scheduled and confirmed patient diagnostic appointments, surgeries, and all other medical consultation duties. • Resolved issues with patient appointments upon arrival and all outstanding alerts.• Status patients in electronic medical record systems in a timely manner; prepare end-of-day batch entry forms, control logs, and missing charge reports.• Greeted and assist patients with insurance referrals, verifications and pre-authorizations; maintain ongoing communication with vendors.• Acted as liaison with other medical departments for patient procedures, including distribution of information and communication with physicians, nurses and other department associates.• Communicated with patients regarding delays and changes in a caring and empathetic manner.• Maintained and used all office equipment, such as computers, fax machines, telephones; managed voice mail messaging systems.• Transmitted correspondence or medical records by mail, e-mail, or fax as required.

• Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.• Checked patient pulse, temperature, and respiration.• Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.• Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.• Entertained patients to keep them mentally healthy and alert.• Administered prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.• Planned, purchased, prepared, or served meals to patients or other family members, according to prescribed diets.• Accompanied clients to medical appointments or other trips outside their home, providing transportation, assistance, and companionship.• Directed patients in simple prescribed exercises or in the use of braces or artificial limbs• Provided patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.

• Handled all official company correspondence efficiently.• Upgraded all office filing systems.• Typed company documents and correspondence.• Created a systematic and reliable computerized customer database.• Scheduled appointments and maintained calendars.• Provided administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving a wide range of administrative problems and inquiries.• Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.• Answered phone calls and directed calls to appropriate parties or took messages.• Conducted research, compiled data, and prepared papers for consideration and presentation by executives, committees and boards of directors.• Attended meetings to record and distribute minutes.• Greeted visitors and determined whether they should be given access to specific individuals.• Read and analyzed incoming memos, submissions, and reports to determine their significance and distributed accordingly.• Performed general office duties, such as ordered supplies, maintaining records management database systems, and performing basic bookkeeping work.• Filed and retrieved corporate documents, records, and reports.• Opened, sorted, and distributed incoming correspondence, via faxes and email.