Ashley Durrant

Ashley Durrant Email and Phone Number

Director of Operations @ Sagility
Salt Lake City, UT, US
Ashley Durrant's Location
Salt Lake City Metropolitan Area, United States
Ashley Durrant's Contact Details
About Ashley Durrant

Successful team leader with high standards of integrity and professionalism.

Ashley Durrant's Current Company Details
Sagility

Sagility

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Director of Operations
Salt Lake City, UT, US
Employees:
14247
Ashley Durrant Work Experience Details
  • Sagility
    Director Of Operations
    Sagility
    Salt Lake City, Ut, Us
  • Sagility
    Associate Director Of Operations
    Sagility May 2024 - Present
    United States
  • Foundever
    Senior Operations Manager
    Foundever Apr 2014 - May 2024
    Orem, Utah, United States
  • Benefitguard
    Sales Operations Manager
    Benefitguard Sep 2013 - May 2014
  • Dialog Direct
    Site Operations Manager
    Dialog Direct Nov 2007 - Aug 2013
    • Responsible for the day-to-day operations of Call Center Teams • Work with management on strategic initiatives • Prepare timely reports to management on results of programs • Ensure productivity meets or exceeds service and quality standards • Analyze ACD information reports to set appropriate staffing levels and essential operating days and hours • Monitor incoming/outgoing sales and service calls to measure for accuracy of information and appropriate usage of probing and listening skills • Resolve and track servicing issues escalated by members and staff • Ensure that appropriate new product and policy training is done in a timely manner and communicated to all necessary staff members

Ashley Durrant Skills

Call Centers Management Telecommunications Training Team Leadership Program Management Team Building Customer Satisfaction Vendor Management Customer Experience Customer Service Leadership Operations Management Process Improvement Account Management Sales Customer Retention Outsourcing Crm Coaching Strategic Planning Salesforce.com Call Center Workforce Management Project Management Analysis Leadership Development Lead Generation Organizational Development Client Services Performance Management Strategy Business Development New Business Development B2b Inbound Marketing Recruiting Bpo Start Ups

Ashley Durrant Education Details

Frequently Asked Questions about Ashley Durrant

What company does Ashley Durrant work for?

Ashley Durrant works for Sagility

What is Ashley Durrant's role at the current company?

Ashley Durrant's current role is Director of Operations.

What is Ashley Durrant's email address?

Ashley Durrant's email address is as****@****kes.com

What schools did Ashley Durrant attend?

Ashley Durrant attended The University Of Arizona Global Campus.

What skills is Ashley Durrant known for?

Ashley Durrant has skills like Call Centers, Management, Telecommunications, Training, Team Leadership, Program Management, Team Building, Customer Satisfaction, Vendor Management, Customer Experience, Customer Service, Leadership.

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