Oversee all front office operations by coordinating activities, monitoring guest check-in, audit attendance, vendor management and event coordination. Manage and direct all front of house cafeteria personnel by provided ongoing team leadership and development initiatives to drive performance. Key Accomplishments:• Assisted in the development of the student recognition program, which helped recognize more than 100+ students for excellence in behavior.• Developed and delivered classroom recognition program that incentivized classrooms for excellence in behavior. This led to significant improvement in lunchroom operations, and a reduction in student behavioral issues.

Oversaw high-end baby consignment marketing efforts by conceptualizing, developing and delivering campaigns to improve brand awareness and customer traffic. Responsible for the development of new business and the expansion of market share of existing business elements. Coordinated and lead all corporate participation in trade association activities, including trade shows to maximize exposure. Curate and tailor marketing materials and display elements for ecommerce and brick and mortar store. Key Accomplishments:• Responsible for the development and coordination of new store expansion to two additional locations. • Delivered large-scale social media campaign, resulting in a 145% increase in YOY sales as well as a 35% increase in YOY customer traffic.• Curated a feasibility study to improve market awareness in key locations and helped improve consumer penetration awareness by 25%.

Managed and directed all recreational activities and events for hotel patrons. Prioritized and delegated all event coordination and communication with vendors and personnel. Provided coaching and feedback regularly to improve customer experience, deploying adoption strategies and monitoring change management plans. Key Accomplishments:• Nominated for 2008 employee of the year• Created recreational marketing publication for distribution to all hotel patrons to increase special events attendance