Ashley Egan Email & Phone Number

Portland, Oregon Area

• Established the Patient Advocate role for Kaiser Permanente's Oregon region.
• Develop a data tracking system and intake form for the role.
• Established relationships across departments and regions.
• Facilitator between the patient and health care team during family meetings
• Develop individually focused scripting to aid in communication with challenging patients and families for nursing and physician interactions.
• Serve as the outpatient liaison for patient advocacy.

Portland, Oregon

• Trained medical assistant, hired to act as an advocate for members with mental health and cognitive impaired diagnosis. Acting as a liaison between clients and their clinical care teams.
• Worked with clinical staff to develop personalized care plans for members who struggled to participate with their clinical care providers.. Managed medical supplies for clinic
• Responsible for inventory, ordered, organizing, and tested medical supplies.
• Developed and implemented supply tracking system for all incontinent supplies in residential facility. (Clinic resides in residential facility) During my time in this role I noticed a gap in the ability to track.
• Managed client and physician medical schedules and personalized communication to the clients for their appointments and to decrease the amount of “no shows.” Training
• Onboarded new hire health care professionals

Mamaroneck NY

• Supervised six direct care staff in a residential facility
• Developed and implemented treatment plans to meet the individual needs of behaviorally, emotionally, and cognitively challenged special needs adults, within a residential setting.
• Executed assessments on adults with intellectual and developmental disabilities, while working closely with the residential psychologist.
• Evaluated and monitored progress on personal Hygiene, social skills, and Behavioral goals of each of the 11 individuals within the Residential home.
• Assembled progress notes and summaries for quarterly and annual reviews of each individual supported. Conducted training and orientation for all new Staff and returning staff.

Tarrytown NY

Organized a Sunday program, called Sib- Connect, for children ages 6-11 whom have siblings with disabilities - Engineered a unique environment and curricula to stimulate open conversation and relationship building between the children involved in the program - Devised creative activities to evoke conversation and identification on emotions the children.

Tarrytown NY

➢ Accountable for children with a diverse range of cognitive abilities. Designed and implemented curriculum to meet the individual needs of the unique special needs and behavioral problem population.➢ Assisting in intake procedures, review of intake files and training on implementing unique behavioral plans that I have created.➢ Establishing innovative.

Tarrytown NY

➢ Responsible for data collection process for varies product lines of multifunctional devices, which includes training updating and billing. ➢ Devised training tools and customer spreadsheets that have been adopted by various employees at Atlantic.➢ Responsible for reviewing the data of service and supple contracts for multifunction devices.➢ Successfully.

White Plains, New York, United States

Responsible for managing sales in 4 locations. Training and coaching staff on client services Financial responsibilities for 4 stores.Creation of sales training handbook.