• Goal fulfillment• Analyzing real time reports to plan work assignments• Monitoring employee work events to provide appropriate guidance• Assisting in training of new associates • Managing a staff of up to 60 associates • Use of Warehouse Management System, Manhattan Associates, COFE systems• Preparing inventory for shipment

•Point of sales: cash, credit, debit, and check•Customer assistance

• Point of sales: cash, credit, debit, and check• Customer assistance

• Leader on duty• Overseeing and managing inventory, freight flow, and merchandising standards• Overseeing up to 15 associates in different areas.• Assisting in training and coaching associates associates

NDC Trouble Lane (Online/Retail Exceptions)August 2018-December 2018Daily usage of WMS (Warehouse Management System), Manhattan Associates Online, and NDC Poet systems to adjust, add, and remove inventory as neededReboxing and use of totes to allow for transport of merchandise via conveyorsWorking with supervisors, managers, and IT departments to help solve inventory problemsAssisting in training of new associates in the departmentWorking as a self sufficient team to… Show more NDC Trouble Lane (Online/Retail Exceptions)August 2018-December 2018Daily usage of WMS (Warehouse Management System), Manhattan Associates Online, and NDC Poet systems to adjust, add, and remove inventory as neededReboxing and use of totes to allow for transport of merchandise via conveyorsWorking with supervisors, managers, and IT departments to help solve inventory problemsAssisting in training of new associates in the departmentWorking as a self sufficient team to stream line work loads quicklyWorking with other departments to assist with workload and order demandsNDC Online PackingDecember 2018-PresentDaily usage of Manhattan Associates Online and Pyramid WMS systemsVerifying count and item numbers before packing customer orders for deliveryAssuring items, packaging, and labels meet company shipping requirementsQuickly processing orders that are missing items to be sent to the Hospital department to be completed Reporting to floor facilitators and supervisorsOther departments I worked in:NDC Online Picking:Using Manhattan Associates via a handheld device to receive and scan customer orders to be sent packing department for processingAssisting with replenishment needsReporting to floor facilitators and supervisorsODC Shipping Department, Trouble LaneUsing WMS to scan labels for both NDC and ODC inventory to prepare it for shippingBrining ready to ship cases to outgoing conveyor system to be placed on trailers for delivery Palletizing invalid case status inventory for further research Assisting in loading inventory into its designated trailer for delivery Show less

• Cleaning and preparing guestrooms• Checking rooms to verify they are in proper working order

Cashier:Point of sales: cash, credit, debit, and checkCustomer assistanceAssisting with refunds and exchanges along with managementCounting cashier draw at the beginning and end of shift along with the managerPerforming cash dropsMaintaining a balanced casher drawReporting price discrepancies to managementStocker:Stocking merchandise in rotating shifts with coworkers for frozen, dry goods, dairy, produce, and refrigerated foodsManually… Show more Cashier:Point of sales: cash, credit, debit, and checkCustomer assistanceAssisting with refunds and exchanges along with managementCounting cashier draw at the beginning and end of shift along with the managerPerforming cash dropsMaintaining a balanced casher drawReporting price discrepancies to managementStocker:Stocking merchandise in rotating shifts with coworkers for frozen, dry goods, dairy, produce, and refrigerated foodsManually pricing and applying sell by dates on baked goodsChecking expiration dates and rotating products on the shelf by dateUpkeep of safe and clean aisles Collecting and organization of shopping carts inside the store and in the parking lotEnsuring electric carts are clean, fully charged, and ready for use during store hoursAssisting customers with product needs and questions Show less

Front End SupervisorCounting the change bank drawer at open, periodically throughout the shift, and closing and documenting these counts.Dispensing money for cashier draws to each new cashier on my shift from the change bank drawerResponsible for helping to maintain the front-end check areas, along with my cashiers to company standards Providing overrides for price exceptions, incorrect pricing, and item substitutionVoiding and correcting of sales transaction… Show more Front End SupervisorCounting the change bank drawer at open, periodically throughout the shift, and closing and documenting these counts.Dispensing money for cashier draws to each new cashier on my shift from the change bank drawerResponsible for helping to maintain the front-end check areas, along with my cashiers to company standards Providing overrides for price exceptions, incorrect pricing, and item substitutionVoiding and correcting of sales transaction errorsAssisting the manager on duty in collecting the cashier drawers, the change bank, and store keys for deposit in the safes. Assessing and managing of daily floor associates/cashiers staffing schedule, work distribution/materials, store and customer needsEnsuring company work standards and safety are followedAssisting and monitoring in verification of age related salesWorking with and helping to manage floor staff and cashiers of up to 30Scheduling and monitoring of floor associate/cashier work breaksTraining of new cashiers and service desk associates/front end supervisorsReporting pricing errors to each department head, manager, and price unit departmentAssisting in the lookup of UPCs, merchandise inventory, and pricingMonitoring cashier and floor associates to help reduce shrink costsWorking with loss prevention to reduce and monitor theftCustomer Service/CashierPoint of sales: cash, credit, debit, check paymentsInforming customers of company promotions, discounts, and store credit cardsProcess returns, exchanges, price adjustmentsDirecting customer inquiries to the appropriate departmentOrganizing, sorting of merchandise for return back to the sales floor or to the damages departmentMaking announcements for in store promotions and customer assistancePrice checking and price tagging of merchandiseOther departments I worked in:Sears in KmartJewelry Softlines Bed and Bath DepartmentHealth and BeautyToy DepartmentLayaway Show less

Assisting the manager in collecting closed cashier drawers and change bankRandom audits of cashier draw countsSecuring and documenting cash drops of cashier drawersMaintaining a regular accurate count of the podium (change bank) drawer at opening, during shift, and at closingDispensing money for cashier draws to each new cashier on my shift from the change bank drawerDispensing change as needed to cashiers/customer service personnelResponsible for helping to maintain the… Show more Assisting the manager in collecting closed cashier drawers and change bankRandom audits of cashier draw countsSecuring and documenting cash drops of cashier drawersMaintaining a regular accurate count of the podium (change bank) drawer at opening, during shift, and at closingDispensing money for cashier draws to each new cashier on my shift from the change bank drawerDispensing change as needed to cashiers/customer service personnelResponsible for helping to maintain the front-end check areas, along with my cashiers to company standards Monitoring cashier transactions in real time and reporting any discrepanciesAssisting and monitoring in verification of age related salesProviding overrides for price exceptions, incorrect pricing, and item substitutionVoiding and correcting of sales transaction errorsEnsuring company work standards and safety are followedScheduling and monitoring of cashier work breaksTraining of new cashiers and cashier service department headsManaging a cashier/customer service staff of up to 20Delegation of work loadsMonitoring cashier and floor associates to help reduce shrink costsWorking with management and loss prevention to reduce and monitor theftAnticipating potential problemsThinking and solving problems on the spotCovering breaks for customer service personnel as neededCustomer Service/CashierPoint of sales: cash, credit, debit, check paymentsProcess returns, exchanges, price adjustments, price checksDirecting customer inquiries to the appropriate departmentOrganizing, sorting of merchandise for return back to the sales floor or to the damages departmentFollowing strict protocol for perishable foodsNYS LottoWestern Union Signing up customers for a store discount card and verifying customer check cashing privileges Anticipating customer needsMaking announcements for in store promotions and customer assistanceTraining of new service desk personnel Show less

Sandwich ArtistPoint of sales, including up sellingFood preparation for daily salesMaintaining food safety standardsMaintaining health and safety standardsStocking side items for saleProofing and baking Preparing items to orderAssisting the manager with inventory and weekly deliveries