Ashley Ey Email and Phone Number
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Ashley Ey personal email
Ashley Ey is a Senior Manager, Complex Care Operations at Thyme Care. She possess expertise in customer service, healthcare, client relations, microsoft office, office administration and 19 more skills.
Thyme Care
View- Website:
- thymecare.com
- Employees:
- 379
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Senior Manager, Complex Care OperationsThyme CareLivingston Manor, Ny, Us
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Project Manager, Healthplan OperationsSpring Health May 2024 - PresentNew York City, Ny, Us- Operationalize the Healthplan Operations project management methodology, supporting all health plan operations projects, including continuous process improvement to establishing completely new payer processes. -
Healthplan Operations ManagerSpring Health Sep 2022 - May 2024New York City, Ny, Us- Build, manage and grow a team of Billing Specialists who are ambassadors for patients bysupporting billing inquiries over the phone and emails
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Senior Manager, Clinical OperationsEden Health Mar 2022 - Sep 2022New York, Ny, Us- Ensure an exceptional patient experience through enhancing administrative workflows andenabling seamless chat and video-based clinical encounters- Lead day-to-day virtual care execution by mastering internal operations and prioritizinginitiatives- Identify opportunities to increase efficiency with new tools or workflows, deliveringmeasurable value for patients and providers- Partner with clinical leadership to ensure documentation and compliance with protocols,policies, and training- Determine virtual care staffing needs and participate in key interviews to build an effectiveteam and ensure appropriate virtual care coverage -
Field Operations Manager, Clinical OperationsVori Health Apr 2021 - Mar 2022Nashville, Tn, Us- Support a virtual, multidisciplinary team of clinicians in day-to-day operations.- Work cross functionally to design, implement and train on new processes andpolicies.- Responsible for future state planning including capacity planning to support 50 stateexpansion.- Identify product needs and work with operations and technology teams to build orbuy and implement.- Oversee the clinical on-boarding process.- Create quality assurance plans to ensure adherence to policies and procedures.- Involved in workstreams to promote engagement, well-being, and performanceamongst the clinical team. -
Head Of Patient SupportGalileo Jan 2020 - May 2021New York, Ny, Us- Build and manage a team of 24/7, virtual patient support associates, enabling both excellent customer service and ongoing team learning and growth - Create structure of the team by setting up regular team meetings, standard operating procedures, volume reporting, quality assurance metrics and quarterly goals- Participate in product improvement of our internal, home-grown software- Collaborate with fellow team leaders to shape the future of our processes, teams, and big picture vision of the organization -
Administrative AssistantGalileo Jan 2019 - Jan 2020New York, Ny, Us- Created the Patient Support Associate Role which spans and supports two quickly growing sides of Galileo's organization. - Worked with the operations team to develop, launch and implement processes to support a 24/7 digital app and an in home primary care model. - Supported patients across both sides of the organization and streamlined Patient Support processes and flows.
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Administrative AssistantOne Medical Group Dec 2015 - Jan 2019San Francisco, California, UsAct as the liaison between patients providers and other clinical services offered. Manage daily administrative tasks at an innovative Primary Care office. Effectively assist patients in navigating the complex healthcare system. Problem solve in daily situations including insurance/ billing investigations. -
ReceptionistOrange Regional Medical Center Jul 2015 - Dec 2015
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InternHealthy For Life Jan 2015 - May 2015Assisted in an incentive program designed to increase the health of University of Missouri employees.Processed the delivery of incentives to hundreds of customers. Interpreted results of blood pressure and cholesterol tests in order to inform patients of their current health standing. Educated patients on how to manage their cholesterol and blood pressure levels.
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Part Time Assistant ManagerAltar'D State Jul 2013 - May 2015Knoxville, Tennessee, Us- Assisted in establishing and opening this local branch of Altar'd State. - Drove sales and increased customer loyalty by developing personal relationships with clientele. - Effectively acted as a leader in creating a positive and effective working environment with employees. - Promoted the charitable causes sponsored through the company, resulting in thousands of dollars donated to local and international beneficiaries. - Responsibly managed the monetary accounts, handled logistics of proper accounting and depositing of profits.
Ashley Ey Skills
Ashley Ey Education Details
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University Of Missouri-ColumbiaBachelor Of Health Science In Health Sciences
Frequently Asked Questions about Ashley Ey
What company does Ashley Ey work for?
Ashley Ey works for Thyme Care
What is Ashley Ey's role at the current company?
Ashley Ey's current role is Senior Manager, Complex Care Operations.
What is Ashley Ey's email address?
Ashley Ey's email address is ae****@****cal.com
What schools did Ashley Ey attend?
Ashley Ey attended University Of Missouri-Columbia.
What are some of Ashley Ey's interests?
Ashley Ey has interest in Social Services, Children, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Ashley Ey known for?
Ashley Ey has skills like Customer Service, Healthcare, Client Relations, Microsoft Office, Office Administration, Teamwork, Social Media, Client Services, Communication, Administrative Assistance, Time Management, Patient Advocacy.
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