- Partner with stakeholders to align project goals with business strategy and define project milestones.- Complete functional, end-to-end, regression and verification tests on various websites, applications and platforms.- Collaborate with site development team members to establish immediate resolution of identified issues and provide internal support.- Test troubleshooting methods, devise innovative solutions and document resolutions for inclusion in knowledge base for support team… Show more - Partner with stakeholders to align project goals with business strategy and define project milestones.- Complete functional, end-to-end, regression and verification tests on various websites, applications and platforms.- Collaborate with site development team members to establish immediate resolution of identified issues and provide internal support.- Test troubleshooting methods, devise innovative solutions and document resolutions for inclusion in knowledge base for support team use. Show less

- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs. - Reviewed performance data to monitor and measure productivity, goal progress and activity levels. - Helped with planning schedules and delegating assignments to meet coverage and service demands. - Met or surpassed business targets regularly through employee engagement and forward-thinking planning. - Managed opening and closing procedures and recommended… Show more - Applied performance data to evaluate and improve operations, target current business conditions and forecast needs. - Reviewed performance data to monitor and measure productivity, goal progress and activity levels. - Helped with planning schedules and delegating assignments to meet coverage and service demands. - Met or surpassed business targets regularly through employee engagement and forward-thinking planning. - Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. Show less