Ashley Force Email & Phone Number

New York, Ny, Us

• Drives U.S. operations as the region’s most senior leader and functional General Manager• Tripled the territory growth during tenure by liaising with corporate leadership in France and transforming the processes, people, and systems of the U.S. group.• Manages multimillion dollar annual purchasing, with carte blanche from France, to maintain inventory stability, reduce holding costs, and liquidate dead stock.• Oversees the operations of the 42,000 SF corporate and warehouse space and leverages a 3PL during peak shipping volume periods.• Spearheaded warehouse expansion and relocation, tripling distribution capacity to accommodate increased storage needs from company acquisitions. • Project managed a build-to-suit leased space, which entailed hiring vendors, office design, racking, security systems, budgeting, quality assessments of vendors’ work, process improvement and sustainability initiatives.• Negotiates contracts including the sale of corporate real estate to finance acquisitions.• Generates and adheres to safety and security processes and procedures, including OSHA, minimizing workplace injury and incidents.• Recruits, hires, trains, and manages 6 full-time employees in addition to temporary talent.• Cultivates a positive work environment through strategic team leadership activities, town hall meetings, improved communication channels with international parent company, training programs, and benefits.• Serves as Sage X3 ERP system administrator by pioneering the upgrades of outdated system, designing dashboards for efficiency and analytics, and created KPI reports for effective sales, operations, and finance teams.

• Introduced eco-friendly packaging solutions, increasing customer satisfaction and recyclability.• Controlled costs of general building management contracts for snow, landscaping, fire, and safety.• Conducted vendor and carrier invoice audits to find errors, ensure shipment, and approve payment.• Enhanced customer service processes, resulting in increased customer retention and positive feedback.

New York City Metropolitan Area

• Managed inventory and operations for field sales representatives during rapid expansion in distribution.• Liaised between sales, marketing, and warehouse teams to delivery products for in-store campaigns.• Ensured gratis goods, such as sampling and GWP’s at Sephora, were available to support sales initiatives.• Assembled Store Launch ship bundles for high-profile openings that contained all product assortments, furniture, signage, and design, making sure the new location met brand code and corporate protocols.• Delivered paid samples on time to Bluemercury, Nordstrom, Sephora, and boutiques and spas.• Produced holiday gift-giving sets by curating products, contracting labor, and shipping to stores on time.• Reduced warehouse shrinkage by targeting fraudulent ecommerce order patterns and employee theft.

• Saved money, protected assets, reduced shrinkage, and achieved production totals as Major Account lead for orders regarding allocation (volume of styles and sizes), locations, distribution, and shipping.• Integrated customer compliance requirements to minimize chargebacks with SOP’s of 3PL partners.• Identified carrier theft through chargeback, report, and process analysis of supposed short shipping.

New York, New York, United States

• Processed account orders from seasonal market, ensuring accuracy and timely fulfillment for Bergdorf Goodman, Bloomingdale’s, Neiman Marcus, Nordstrom, and Saks Fifth Avenue.• Managed the off-season merchandise, including inventory, selection, logistics, and receivables. • Coordinated the Employee Purchasing Program by facilitating order entries from warehouse inventory.

Murray Hill, Nj

New York, New York, United States