As a seasoned Senior Epic Credentialed Trainer with a dynamic 5+ years in healthcare IT training, I specialize in delivering high-impact training programs across various Epic modules including ASAP, Grand Central, Cogito, Stork, Optime, and Wisdom. My background in healthcare IT training is underpinned by a strong foundation in adult learning theory, business operations management, and a data-driven approach to EMR workflow optimization.I possess a robust set of professional skills including adult-learning theory application, training material development, process improvement, technical support, and workflow optimization. My proficiency extends across a wide range of technology tools such as EPIC modules (ASAP, Cogito, Stork, Clin Doc, Grand Central, Op Time, Wisdom), Learning Management Systems (LMS), and Microsoft Office Suite, which has been instrumental in enhancing productivity, efficiency, and system integration in healthcare settings.As a strategic thinker and problem-solver, I align training programs with organizational goals, ensuring high engagement and efficiency. My commitment to continuous improvement, combined with a collaborative approach, drives successful training outcomes and fosters a culture of excellence in healthcare ITThroughout my career, I have demonstrated a commitment to fostering a culture of continuous improvement, delivering over 70 successful full-cycle EPIC implementations, and leading virtual training for upwards of 900 healthcare professionals. My approach emphasizes collaboration, data analysis, and compliance to elevate professional capabilities, user proficiency, and ultimately, patient care.I excel in designing and executing strategic learning strategies aligned with organizational goals, thereby maximizing learner engagement and operational efficiency. My hands-on experience during critical go-live periods and ability to orchestrate seamless training schedules ensures preparedness and confidence among all stakeholders.Currently advancing my expertise with a BA in Cyber Security from Western Governors University, I am eager to contribute my vast experience and progressive learning to foster innovation and excellence in healthcare IT training
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Epic Credentialed TrainerAdventhealth Apr 2022 - Nov 2023● Credentialed in the ASAP and Stork Module● Completed 70 full cycle implementations● Provided virtual training to over 900 ED Labor and Delivery Staff members withclassroom sizes ranging from 10-23 end users● Updated and created rosters for training in LMS Admin (SABA)● Prepared super users and end users for the End User Proficiency Assessment● Provided virtual and in-person support during Go-Live● Resolved incidents directed to ASAP team● Submitted weekly reports to Principal Trainer on outstanding issues● Attended weekly team meetings on end users’ progress● Worked closely with the assigned Delivery Lead on preferred schedules -
Epic Credentialed TrainerTrinity Health Nov 2021 - Mar 2022Boise, Idaho, United States● Credentialed in the ASAP and Cogito modules● Provided in class training to ED and Reporting Staff throughout 5 hospital campuses● Guided reporting end users with ways to find and customize reports using reportingtools● Guided ED Physicians with personalizing orders, macros and note writing● Prepared super users and end users for the EUPA● Submitted daily reports to my Principal Trainer on outstanding issues● Attended weekly team meetings on end users’ progress -
Epic Credentialed TrainerNewyork-Presbyterian Hospital Sep 2019 - Nov 2021● Credentialed in the ASAP, Cogito, Optime, and Wisdom modules● Provided in class and virtual training to end users throughout 10 hospital campuses● Assisted Principal Trainer with reviewing and updating lesson plans along with creatingtip sheets● Prepared super users and end users for the End User Proficiency Exam● Provided At-the-Elbow support to end users during their shift● Submitted daily reports to Principal Trainer on outstanding issues● Created E-Learnings for End Users● Provided Help Desk Support with the MyChart Application● Conducted weekly team meetings on end users’ progress -
Epic Credentialed TrainerNew York City Health And Hospitals Corporation Jun 2019 - Aug 2019● Credentialed in the Grand Central module● Provided classroom training in registration to end users● Conducted workflow updates for end users● Prepared super users and end user for the EUPA● Conducted Just in Time Training during the activation period● Provided At-the-Elbow support to Grand Central end users during their shifts -
Clerical AssociateElmhurst Hospital Apr 2007 - Jun 2019• Greet patients and their families with a warm welcome• Record and maintain an accurate log book for patient information• Register patients for the CPEP, ER and Mobile Crisis Units• Prepare charts for incoming and outgoing patients being transferred to other units• Order surgical/stationary supplies• Conduct daily rounds• Verify patient insurance• Enter patients information into a safe act database• Answer phone calls with a welcoming tone and take accurate messages for staff• Trained new employees for the clerical position• Closed charts for Mobile Crisis using ICD-10 coding principles for diagnosis
Ashley Fraser Education Details
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Information Technology -
Information Technology
Frequently Asked Questions about Ashley Fraser
What is Ashley Fraser's role at the current company?
Ashley Fraser's current role is Epic Credentialed Trainer | Specializing in EMR Optimization & Workflow Efficiency | Driving Clinical Excellence through Targeted Training Programs.
What schools did Ashley Fraser attend?
Ashley Fraser attended Nassau Community College, Western Governors University.
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Ashley Fraser
Austin, Texas Metropolitan Area -
3snhu.edu, cbinet.com, informa.com
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