AeroLeads people directory · profile
Ashley Frasier Email & Phone Number
QA and Training Lead - Customer Support
at
Wolfe.com
1 work email found
@wolfe.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
QA and Training Lead - Customer Support
Location
Pittsburgh, Pennsylvania, United States
Company size
Who is Ashley Frasier? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Ashley Frasier is listed as QA and Training Lead - Customer Support at Wolfe.com, a company with 178 employees, based in Pittsburgh, Pennsylvania, United States. AeroLeads shows a work email signal at wolfe.com and a matched LinkedIn profile for Ashley Frasier.
Ashley Frasier previously worked as QA & Training Lead - Customer Support at Wolfe.Com and Technical Support Specialist at Wolfe. Ashley Frasier holds High School Diploma from South Side High School.
Company email context
Email format at Wolfe.com
This section adds company-level context without repeating Ashley Frasier's masked contact details.
{first}.{last}@wolfe.com
89% confidence
AeroLeads found 1 current-domain work email signal for Ashley Frasier. Compare company email patterns before reaching out.
Profile bio
About Ashley Frasier
Customer Support Lead for 3 products under The Wolfe Companies - PerfectGift.com, GiftCardGranny.com, & GiftYa.com.I am a highly motivated and organized Customer Support, QA & Training Lead with over 3 years of experience in the prepaid cardholder support industry. I have successfully provided support and training to a team of 20+ agents located in the US, Philippines, and Argentina. My responsibilities have included creating and maintaining training documentation and customer-facing help guides and providing ongoing training for agents. I also played a pivotal role in updating and maintaining Zendesk Knowledge Base articles.In addition to addressing customer support needs through various channels within Zendesk, I have a strong interest in implementing ticket reduction and optimization strategies. I enjoy analyzing support data and collaborating with other teams when necessary to improve our products and customer experience. My background includes prepaid gift and reward card cardholder support, handling B2B & B2C payments, providing billing support, managing accounts, creating knowledge bases, user guides, and developing chatbot answer flows.
Current workplace
Ashley Frasier's current company
Company context helps verify the profile and gives searchers a useful next step.
Wolfe.Com
3 roles
Ashley Frasier work experience
A career timeline built from the work history available for this profile.
Qa & Training Lead - Customer Support
Current
Oct 2022 - Present
Technical Support Specialist
- Provided customer support by phone, SMS and chat to consumer and corporate customers.
- Served as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.
- Individually resolved a majority percentage of inbound tickets.
- Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine how to resolve customer problems.
- Followed up on escalated issues to learn appropriate solution and expand overall knowledge.
- Updates customer information and ensures accurate entry of contact information.
Dec 2020 - Jan 2023
Team & coworkers
Colleagues at Wolfe.com
Other employees you can reach at wolfe.com. View company contacts for 178 employees →
CB
Christopher Billiar
Colleague at Wolfe.Com
Westerville, Ohio, United States, United States
View →
MA
Melissa Avila
Colleague at Wolfe.Com
West Covina, California, United States, United States
View →
JA
Jill Aikin
Colleague at Wolfe.Com
Joliet, Illinois, United States, United States
View →
AR
Arun Rwolfe
Colleague at Wolfe.Com
Pittsburgh, Pennsylvania, United States, United States
View →
JS
Jacob Starkey
Colleague at Wolfe.Com
Greater Pittsburgh Region, United States
View →
RC
Rebecca Crawford
Colleague at Wolfe.Com
Venetia, Pennsylvania, United States, United States
View →
RF
Ryan Fleischer
Colleague at Wolfe.Com
Wexford, Pennsylvania, United States, United States
View →
MM
Michelle Maturi, Mba
Colleague at Wolfe.Com
Greater Pittsburgh Region, United States
View →
MP
Michelle Passols
Colleague at Wolfe.Com
Buenos Aires, Buenos Aires Province, Argentina, Argentina
View →
BC
Boe Carrington
Colleague at Wolfe.Com
Smoaks, South Carolina, United States, United States
View →
Christopher Billiar
Colleague at Wolfe.Com
Westerville, Ohio, United States, United States
View →
MA
Melissa Avila
Colleague at Wolfe.Com
West Covina, California, United States, United States
View →
JA
Jill Aikin
Colleague at Wolfe.Com
Joliet, Illinois, United States, United States
View →
AR
Arun Rwolfe
Colleague at Wolfe.Com
Pittsburgh, Pennsylvania, United States, United States
View →
JS
Jacob Starkey
Colleague at Wolfe.Com
Greater Pittsburgh Region, United States
View →
RC
Rebecca Crawford
Colleague at Wolfe.Com
Venetia, Pennsylvania, United States, United States
View →
RF
Ryan Fleischer
Colleague at Wolfe.Com
Wexford, Pennsylvania, United States, United States
View →
MM
Michelle Maturi, Mba
Colleague at Wolfe.Com
Greater Pittsburgh Region, United States
View →
MP
Michelle Passols
Colleague at Wolfe.Com
Buenos Aires, Buenos Aires Province, Argentina, Argentina
View →
BC
Boe Carrington
Colleague at Wolfe.Com
Smoaks, South Carolina, United States, United States
View →
1 education record
Ashley Frasier education
FAQ
Frequently asked questions about Ashley Frasier
Quick answers generated from the profile data available on this page.
What company does Ashley Frasier work for?
Ashley Frasier works for Wolfe.com.
What is Ashley Frasier's role at Wolfe.com?
Ashley Frasier is listed as QA and Training Lead - Customer Support at Wolfe.com.
What is Ashley Frasier's email address?
AeroLeads has found 1 work email signal at @wolfe.com for Ashley Frasier at Wolfe.com.
Where is Ashley Frasier based?
Ashley Frasier is based in Pittsburgh, Pennsylvania, United States while working with Wolfe.com.
What companies has Ashley Frasier worked for?
Ashley Frasier has worked for Wolfe.Com and Wolfe.
Who are Ashley Frasier's colleagues at Wolfe.com?
Ashley Frasier's colleagues at Wolfe.com include Christopher Billiar, Melissa Avila, Jill Aikin, Arun Rwolfe, and Jacob Starkey.
How can I contact Ashley Frasier?
You can use AeroLeads to view verified contact signals for Ashley Frasier at Wolfe.com, including work email, phone, and LinkedIn data when available.
What schools did Ashley Frasier attend?
Ashley Frasier holds High School Diploma from South Side High School.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Ashley Frasier you were looking for.
View similar profiles
