Substance Use Disorder Counselor

Case Manager/Care Coordination Supervisor of Telemedicine Eating Disorders Intensive Outpatient Treatment Program and Opioid Use Disorder Outpatient Program. First point of contact for callers seeking treatment providing a consultative and caring approach to each call. Assess suitability for program, verify insurance benefits, and perform all areas of intake and enrollment for potential patients. Handle scheduling for clinical, nutritional assessments and group sessions. Responsible for social media maintenance.Answering phone calls and live chat sessions with potentials patients.Completing pre-assessment forms, health insurance forms, and other new client forms. Performing insurance verification as needed by checking with insurance company on benefits coverage for patients. Social Media promotion activitiesEmail promotional activitiesAdministrative tasks such as needed

Provided administrative support (data entry, marketing calls, filing, organizing, ordering supplies, kept office supply inventory, copying, scanning).