Took over as Clubs Team Member Development Manager and successfully interviewed, hired, and on-boarded 20 trainers in the past year. Developed comprehensive personal training programs to ensure clients achieved their health and wellness goals. Incorporated Lifetime’s Know It, Nourish It, Move It method. Promoted and Marketed Lifetime nutritional products, services and programs. Maintained a client retention rate of 93% over 3 years with average length of training program being 8 months compared to the national company average of 3 months. Maintained an individual business of $12,000 per month in training revenue and managed clubs $100,000 per month business. Mentored and led staff of 25-30 trainers while providing them tools to develop stronger training, sales, and customer service skills thru consistent feedback. Coordinated and organized yearly Commitment Day 5k run.

Managed all areas and operations of the fitness club, reported directly to the owner. Acted as the primary liaison between the fitness club and members and kept relationships strong through effective communication. Reviewed monthly profitability reports, established goals, and created solutions. Coordinated and implemented cooperate wellness programs and events to promote employee health and wellness. Managed staff of 25+ trainers, fitness coaches, front desk, cleaning and daycare staff. Provided coaching for all employees. Provided training for 40+ weekly members, created individualized weekly fitness programs. Evaluated members’ progress and encouraged healthy lifestyle and physical fitness.

GIRLS ON THE RUN COUNCIL DIRECTOR • YWCA • JANUARY 2006- SEPTEMBER 2006 • SIOUX FALLS, SDManaged all aspects of coach training, including Girls on the Run Training, CPR & First Aid, and background checks. Coordinated and implemented programs throughout 10 sites and led Girls on the Run summer camp program for over 100 girls inspiring them to be healthy and confident through the integration of running. Responsible for recruiting, training, and leading a team of coaches to carry out the programs at different sites. Coordinated strategic volunteer programs to best utilize volunteers to help with administrative duties, material handling, coach box preparation, and the Girls on the Run 5k. Communicated with coaches regularly to assist with questions and helped troubleshoot problems that arose at program sites.