• Proactively interacted with customers to recommend products that best suit their tastes, interests, and needs• Preserved up-to-date knowledge and information about the latest and in-stock products• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance

• Working with Sheridan College’s Centre for Equity and Inclusion• Planning, developing, and conducting outreach across Sheridan to promote social justice and raise awareness of equity, diversity, and inclusion• Supporting the development and implementation of equity, diversity, and inclusion events in collaboration with Sheridan departments and community partners• Working collaboratively with other Ambassadors to achieve program objectives

• Managed administrative processes to improve accuracy and efficiency, and achieve company objectives with no errors• Showed positive return on key performance indicators, ensuring that we maintained the highest margins on our products while minimizing costs

• Maintained high standards of customer service during high-volume, fast-paced operations• Communicated clearly and positively with coworkers and management• Mastered point-of-sale (POS) computer system for automated order taking