- Led team in identifying and implementing lean and continuous improvement actions to enhance processes and efficiency while exceeding quality standards and product specifications.- Managed continuous improvement strategies to eliminate end-product variances, improve margins and reduce costs.- Trained and mentored project leaders to drive culture change toward total quality mindset across production continuum.- Analyzed workflow and production, reviewing customized value stream mapping data to ascertain areas for improvement.

- Developed curriculum for advanced summer programs.- Lead instructor for intensive week-long courses: (1) Introduction in Electrical Engineering with Arduino C++ Programming Basics (2) Coding with Sphero Robotics, (3) Intro to EV3 Programming and Robotics.

- Designed and taught Engineering and Coding curriculum: Introduction to Electronic with Arduino, Tetrix Robotics, and Applied Design Thinking with Onshape 3D CAD and Makerbot 3D Printing.- Lead Instructor for Physics, Honors Physics, and Advanced Placement Physics with 90% pass rate on AP College Board test.- Implemented a project-based learning curriculum for block scheduling with instructional design principles allowing for differentiated learning styles in face-to-face, hybrid, and e-learning environments for Physics and Robotics courses. - Designed and taught the Physics FIRST Curriculum which re-sequences high school science resulting in a 20% increase in seniors entering STEM majors in college and 40% increase in girls taking AP sciences.- Created an interdisciplinary independent program for two students interested in Astrophysics on mining near-earth asteroids (won the Alternate MTSEF High School Grand Prize).- Launched and mentored an award-winning all-girls FTC (FIRST Tech Challenge) Robotics Team thatimplemented portions of the Agile development process resulting in an innovative, versatile statechampionship robot.- Successfully restructured and launched the Physics FIRST Curriculum resulting in a 40% increase in APscience enrollment, and 90% pass rate on the AP College Board test.- Translated VOC (voice of customer) into actionable goals that integrated new educational technology forincreasing productivity.- Awards: Teacher of the Year 2013 and 2022

• Developed and coached an award-winning all-girls Robotics Team while maintaining responsibility for sponsor relationships and budget.• Obtained and retained $30,000 in annual corporate sponsorships and donor funding for the new Robotics program.• Led cross-functional teams in IT, marketing, mentors, and student leaders that designed and executed 5 statewide FIRST scrimmages and workshops for 15+ teams.• Facilitated workshops in prototyping, java coding, and best practice round tables for FIRST FTC TN coaches and mentors.• Self-taught basic coding in Java to train student leaders on the robotics team.• Awards: State Champions (2021), Inspire (2021) Motivate, (2018-2022), Control (2017-2021), Rockwell Innovation (2018), Think (2016-2018), Judge’s (2014, 2015, 2019)

- Collaborated with cross-functional leadership for the product launch of in-club Discover Credit Card resulting in a 20%+ increase in sales.

- Collaborated with the sales team, R&D, IT to restructure the customer service department and addresspayment issues and credit approval issues, streamlining internal and external processes for premierclients (Walmart, Sam's Club, Belk, Lowe's, and Gap inc) to increase credit applications, drive sales, andimprove NPR (Net Promotor Score) for private label credit (PLC) card products.- Tested pilot programs based on VOC (voice of customer) data and implemented strategies for reducingcustomer wait time by 20%, and increasing spending by 5%, while improving overall customerexperience.- Led 10+ Kaizen events for both internal teams and external clients, facilitating Lean Six Sigma traininginitiatives to improve in-store and back-end processes for retail clients while driving bottom-lineprofitability.- Traveled to on-site locations and storefronts across the US to build strategic relationships with the fieldteam and business stakeholders, collaborating cross-functionally to eliminate end-product variances,improve logistics coordination and streamline communication through the implementation of leanpractices.- Led optimization projects for international border customers that reduced fraud by 8% and increased in-store PLC application process by 10%.

- Managed a team that implemented optimization projects for locomotive engine service contracts incollaboration with the manufacturing and engineering team, focusing on redesigning and remanufacturingparts for the diesel engine, resulting in $60M+ savings.- Collaborated with internal team throughout customer lifecycle to define and improve on customer supportexperience, utilizing internal data and Lean principles to assess process roadblocks to close process gapsand meet specifications; significantly increased productivity and reduced defects by 20% during first year.- Managed vendor relations and contracts through strategic partnerships, performing cost research whilenegotiating with international vendors regarding engine fuel leaks and major defects; achieved $5M insavings and a 50% reduction in cost expenditures.- Achieved Six Sigma Black Belt Certification.

- Led cross-functional teams in collaboration with international suppliers to meet required engineering specsand design for the all-new Evolution Locomotive initiative, performing product inspections and reportingresults detailing errors, failures, and non-conformance.- Performed root cause analysis for detected faults and developed corrective actions utilizing DMAIC (DefineMeasure, Analyze, Improve and Control), drafting process documentation to standardize operatingprocedures and process improvement techniques.- Developed inter-disciplinary cross-training programs to align with ISO 9000 standards, expandingcompetencies among employees and reduce knowledge gaps.

- Identified root cause for engineer failures and oversaw Six Sigma projects to reduce defects from suppliers and streamline the Engine manufacturing process to ensure locomotive engines met target cost, quality specifications, and customer demand.

- Two Year intensive leadership and training program with 4 rotational assignments in supply chain management, manufacturing, sourcing, and marketing that accelerates the development of entry-level talent.