Ashley Giroux Email and Phone Number
Ashley Giroux work email
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Ashley Giroux personal email
Ashley Giroux is a National Distribution Services Manager at RONA. She possess expertise in time management, customer service, microsoft office, teamwork, microsoft word and 10 more skills. Colleagues describe her as "Working with Ashley during my time at Castle Hall was an absolute pleasure! Ashley was incredibly knowledgeable and resourceful, instantly taking responsibility for any tasks assigned to her and consistently going the extra mile to insure work was completed thoroughly. I got to know Ashley not only on a professional level, but a personal level as well and she always succeeded on brightening everyone’s day! Ashley would absolutely make a great addition to any team, and I would love to… Show more" and "I worked with Ashley for over six years and also had the pleasure of working with her prior to joining Castle Hall. Ashley has been an invaluable resource during my tenure at CH. Her dedication and strong work ethics with other members of the team has been reassuring and appreciated. Ashley showed initiative and thinks outside the box, which is a must in a small, growing business. I would definitely enjoy working with Ashley for a third time!"
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National Distribution Services ManagerRona Oct 2024 - PresentBoucherville, Quebec, Canada -
Supervisor - Quality Assurance & Claims Department (Eastern & Central Canada Distribution Centers)Rona Nov 2023 - Oct 2024Boucherville, Quebec, CanadaLead and supervise a team of coordinators responsible for quality control of outgoing merchandise to our dealer and corporate locations.Develop and implement quality control processes to ensure consistency and accuracy in product shipments.Collaborate with cross-functional teams to establish and maintain quality standards.Conduct regular audits and inspections to identify areas for improvement in the quality control process.Provide training and guidance to coordinators on quality control procedures and best practices.Resolve escalated quality issues and collaborate with relevant departments for timely resolution.Communicate effectively with dealers and corporate partners to address quality concerns and maintain strong relationships.Ensure compliance with company policies, regulatory requirements, and industry standards.
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Supervisor- Distribution & Transport : Claims Department At RonaRona Oct 2018 - Dec 2023Boucherville, Qc (Head Office)
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Coordinator - Claims Department - Distribution / LogisticsRona Oct 2017 - Oct 2018Boucherville, Qc (Head Office)
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Claims Agent - Distribution / LogisticsRona Sep 2014 - Oct 2017Boucherville, Qc (Head Office)• Process merchant claims received via telephone, email and fax.• Conduct various audits with different customer specific systems (AS400, OGC, SIDMA, EXCEED etc..)• Communicate with merchants regarding high value claims• Receive and answer inquiries made via phone, email & fax • Authorize returns of merchandise and process credits• Provide support and assistance to the merchants with regards to the Distribution Center's procedures.• ORACLE (Manual invoicing)• Reports and statistics within the appropriate systems.• Daily filing & organisation within the department• Supplier credits• Liaise with the transportation department in order to track inventory
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Administrative AssistantCastle Hall Alternatives Apr 2007 - Sep 2014Brossard, Qc•Provide administrative support to the Montreal, Halifax, PEI, & Toronto office•Provide administrative, HR & personal assistant support to the President/CEO & the COO of the company•Booking all related travel for the President, managers and due diligence staff•Reviewing travel requests made to the travel agent by staff, providing approval & payment instructions•Preparing/reviewing travel expenses reports & accounting travel expense summaries•Credit card purchase monitoring & report analysis•Visa accounts monthly reconciliation & miscellaneous accounting tasks•Printing and organizing pre-meeting documentation•Filing all paper documents following completion of files•Organizing various office & social functions•Handling external phone calls as a receptionist, greeting clients and visitors•Contact for office repairs, suppliers, phone & Internet Company etc…•Maintenance of the company mailing list•Assisting with the recruiting process for the Montreal/Brossard office•Ordering office supplies and IT equipment through various purchasing programs -
Customer Service SupervisorFuture Shop Nov 2005 - Mar 2007Boucherville•Recruited and trained most employees for grand opening•Manage staffing (interviewing, hiring, firing, evaluations and scheduling)•Train personnel and supervise staff in daily operations to ensure maximization of profits•Improve customer relations and ensure a more positive reputation for the store•Exceed target margins by promoting products and tracking sales and weekly training/follow ups.•Oversee transactions (manage refunds and exchanges, provided solutions to customer issues)•Ensuring that the store has high results.•Health and Safety audits•Inventory analysis and loss prevention•In cases where outside theft or fraud occur, preparation of files for the police•Payroll management : ensuring that all employees hours are entered accurately and then sent to head office for completion•Ensuring the store is equipped with the right tools to function efficiently. ( ordered through National Purchase Program or Grand and Toy)•Clearance defective reports (processing defective products returned by clients, making sure that they are returned to the manufacturer so the store receives credit.)•Reception and shipment of Fedex, Purolator, UPS and ATS packages -
Customer Service SpecialistFuture Shop Aug 2004 - Oct 2005St Bruno, Qc•Processed rapid return or exchange transactions, ensuring proper customer service•Supervising the repairs of customer units which are under warranty. Therefore, follow ups with the service centers, ensuring that the unit will be returned or exchanged for the customer within a reasonable time frame. •Processed Future Shop card applications, sold Future Guard insurance (Wells Fargo)•Receptionist (answered and transferred incoming calls to the appropriate depts, took messages, answered clients' questions.)
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Entertainment CoordinatorFuture Shop Jan 2004 - Aug 2004St-Bruno,Qc•Recruiting, scheduling , associate evaluations•Assisting clients in search of particular artists, movies, games•Meeting daily targets and objectives set by the company•Inventory
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Customer Service Representative, Customer Service SpecialistFuture Shop Dec 2000 - Jan 2004St-Bruno, Qc•Processed sale transactions•Verification of invoices at the exit ; preventing theft•Returns/Exchanges•Receptionist ...
Ashley Giroux Skills
Ashley Giroux Education Details
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Rvrhs
Frequently Asked Questions about Ashley Giroux
What company does Ashley Giroux work for?
Ashley Giroux works for Rona
What is Ashley Giroux's role at the current company?
Ashley Giroux's current role is National Distribution Services Manager.
What is Ashley Giroux's email address?
Ashley Giroux's email address is as****@****hall.ca
What schools did Ashley Giroux attend?
Ashley Giroux attended Rvrhs.
What skills is Ashley Giroux known for?
Ashley Giroux has skills like Time Management, Customer Service, Microsoft Office, Teamwork, Microsoft Word, Microsoft Excel, Retail, Client Relations Skills, Customer Oriented, Office Administration, Administrative Assistants, Software Documentation.
Who are Ashley Giroux's colleagues?
Ashley Giroux's colleagues are Charles Guilbault, Jason Ernst, Manon Morissette, Stephen Shelton, Anthony Dion-R., Normand Masse, Annette Wacholtz.
Not the Ashley Giroux you were looking for?
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Ashley Giroux
Ma Student At Brock Universitystudying Applied Disability Studies, Concentration In Leadership, Diversity, Community & CultureCanada -
Ashley Giroux
Toronto, On -
Ashley Giroux
Valleyfield, Qc -
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