- Lead and facilitate workshops on career planning for underprivileged secondary school students.- Lead the session participants to ensure maximum engagement andknowledge retention.- Provide regular feedback and coaching to enhance the performance of group facilitators.

Bachelor’s in Social Work

Community work- Family Connectors- Assisted in the planning of a session- Mobile LibraryTo assist in the planning of the programme, and explore conducting one of the sessions in early October 2023Group work- Courage CirclesAssisted in facilitating 2 sessions with 3-5 children who have experienced or witnessed family violence in a variety of therapeutic activities such as clay-making and board gamesIntake and Referral duties a. Carried out various AM/PM dutiesb. Phone call enquiresc. Email referralsd. Walk-inse. Attended intake sessions, assisted in uploading enquiry onto SSNetCasework & Counselling Sessionsa. Attended multiple client sessions, assisted in case recording and uploading onto SSNetb. Attended to phone call follow-up from clientsc. Co-led 2 sessions/ co-managed 1 case - 1 play therapy session - 1 counselling sessiond. Assisted SW during visit to transitional shelter with handling the children'sHome visitsa. Made various home visits for various purposes such as child-sighting and client check-insb. Attended to 1 referral case for check-in to ensure that there was no family violence in the householdOthers- Packing of outreach goodie bags- Legacy project (Volunteer Network Telegram Channel)a. Gathering volunteer resources for agency

Jyan Yoga Studio is a boutique yoga studio that provides a variety of yoga classes and merchandise. I acted as the Studio Manager and Marketing Executive with a focus on social media marketing.- Studio Facilities Management- Front Desk Duties consisting of checking students in for class and ensuring that the studio schedule is accurate- Community Building- Inventory Management of Studio Merchandise - Social Media Marketing and Strategy- Content development for Social Media Platforms including Facebook, Instagram & TikTok- Article Writing related to yoga practice to improve the studio website's search rankings - Partnership Outreach

FITLUC is a personal training gym that serves a wide range of clientele ranging from 18-82 years old. I was heavily involved in the operational process of setting up of FITLUC's flagship gym in December 2020.My responsibilities included:- Videography & Editing Fitness Videos and Tutorials- Partnership Outreach & Management- Digital Marketing (Google Analytics) - Social Media Marketing & Content Development- Gym Facilities Management

Sift & Pick is an online marketplace built around the concept of discovering original designer brands from around the world.My responsibilities were: - Process optimisation with a focus on implementing a robust set of Data Protection policies to ensure the company complied with the PDPA regulations- Customer order processing - Liaising with logistics partners for the fulfilment of orders- Customer Service

WeWork Labs is The We Company’s global platform for early-stage startups and forward-thinking enterprise companies. My responsibilities included:-Handled event coordination for corporates and internal WeWork Labs startups-Designed and disseminated weekly newsletters on latest WeWork Labs happenings to internal startups- Assisted in the coordination and execution of the SPACE-F FoodTech Incubator and Accelerator Program in Bangkok, Thailand - Liaised with the incubator/accelerator candidates - Assisted with social media management of the program’s social media - Assisted in the execution of the Startup Pitch Rounds- Assisted in handling Corporate Partnership with Changi Airport Group (CAG)Managed CAVE @ CAG (CAG’s internal co-working space to spur corporate innovation): - Headed the community building in CAVE - Handled daily operations and facilities management - Planned and executed talks and work- shops with topics relating to Technology & Innovation for CAG staff & startups - Wrote interview articles on startup founders for CAG upper management - Designed marketing EDMs to promote CAVE events

ELSA Speak uses proprietary AI-technology that guides users through their English practice. The technology is used assess the user's pronunciation and provide feedback with a focus on the Vietnam market.My job responsibilities:- Optimization of current Customer Support processes using tools such as Freshdesk, Amplitude, etc.- Handle feedback and enquiries regarding the ELSA Speak app from a global customer base - Product testing for the app- Troubleshooting and optimisation of revenue tracking system- Develop content for the app

In charge of handling customers' enquiries about lesson plans and handling administrative duties such as lesson payments. Coached young children aged 3-9 in the basics of golf.