I oversee the integration of marketing initiatives with client events, strengthening relationships and driving business growth. I manage a comprehensive budget while executing multiple client events each year, fostering meaningful client engagement. My role involves developing creative, data-driven marketing materials and leading social media strategies across various platforms to enhance brand visibility. I analyze performance metrics to identify optimization opportunities and successfully convert leads into clients through targeted seminars. My contributions significantly support overall membership growth and business development.

Managed client inquiries and conducted personalized venue tours, enhancing customer satisfaction and driving a significant increase in bookings. I utilized targeted social media and paid advertising to promote the venue, resulting in notable revenue growth. Collaborating with executive chefs, I developed tailored menus and created comprehensive event proposals, overseeing contract negotiations and payment collections. I coordinated staffing efforts and trained a team of over 75 members to ensure seamless event execution. My analysis of expenses and revenues informed strategic decisions, ensuring financial success for each event.

Led the planning and execution of diverse private events, ensuring every detail met client expectations. I managed vendor relationships and directed event staff, swiftly resolving unforeseen issues and making last-minute adjustments for seamless operations. Additionally, I developed comprehensive Banquet Event Orders (BEOs) to coordinate timelines, catering, and AV setups in collaboration with department heads. I also enhanced the digital presence of the private events department by updating the website and social media platforms, resulting in increased engagement and visibility.

I focused on promoting healthy eating habits through comprehensive educational programs and community engagement. I planned, organized, and implemented initiatives that enhanced participants' understanding of nutrition, conducting workshops, cooking classes, and training sessions for schools, community groups, and workplace teams. By collaborating with community organizations, I increased the visibility and effectiveness of our healthy eating initiatives. I developed a variety of educational materials, including meal plans, recipe guides, and nutritional fact sheets, which empowered participants to make informed dietary choices. In partnership with health professionals, I created holistic wellness programs that integrated physical activity. Additionally, I provided personalized guidance to individuals, helping them adopt healthier eating habits tailored to their unique dietary needs and health goals. My efforts also included creating engaging social media content to promote our initiatives.

Oversaw the hiring and mentorship of team members, enhancing their product knowledge and customer service skills. Managed inventory processes by placing orders and rotating stock, which minimized waste and shrinkage. Drove productivity through effective scheduling and time management, while overseeing fiscal period ending inventories to ensure accuracy. Collaborated with the marketing department to create compelling displays and execute promotional events, leading to increased customer engagement and sales. Maintained strict adherence to regulations and policies, including DESHA, HACCP, and local food sanitation laws.