I am responsible for managing daily tasks of a team of 50. I conduct daily meetings to gather feedback from team members, identify, research, and engage with prospective customers to ensure sales goals and metrics are achieved or exceeded. I excel at coaching and mentoring my team to develop strategies to acquire and cultivate new clients. My analytical skills allow me to create merchandising plans to understand trends that will showcase new merchandise. A few of my key accomplishments include:  * Coached multiple associates through to promotion to General Managers Club and YTD sales of $500,000. * Developed strategies and models for top customer service to establish customer rapport, repeat clientele, and ensure an exceptional customer experience.

I was responsible for developing and implementing new service criteria to elevate the registry department to top of the class. A few of my key accomplishments include:  * Collaborated with consultants to increase standard level of customer service and promoted a luxury brand through white glove service for upscale clientele. * Grew registry business to its highest recorded volume +17% over 16 months.

I consistently researched and analyzed accounts to develop strategies for exceeding sales metrics. During my time as Selling Director, I partnered with the buying team to introduce new vendors and merchandise to the store. I also developed and conducted training programs to increase sales growth and performance goals. A few of my key accomplishments include: * Coached and mentored 7 team members to achieve first ever Million-Dollar-Book-of-Business. * Established partnerships with personal shoppers to increase sales to key clients.

I was responsible for managing a $65M Flagship store in SoHo and directed a team of 100 associates and 3 supervisors in a 40,000-square foot location. I successfully trained and developed team members to implement strategies for sales growth and promotions. A few of my key accomplishments include: * Liaised between the corporate and store management team to achieve visual moves and statements to coincide with marketing strategies, resulting in orders placed to support moves and statements to optimize sales. * Promoted from Supervisor to Assistant Manager in a 5-month timeframe and Assistant Manager to Allocation Director within a one-year timeframe.

I served as assistant buyer for specialty brands including Rolex, Omega, Cartier, David Yurman, and Roberto Coin. Managed a $3M inventory.A few of my key accomplishments include: * Collaborated with celebrity clients to develop rapport and sell luxury brands. * Coached and mentored team to increase sales and personalize each client’s interaction with world class customer service techniques.

Buyer for fine jewelry and watches. Attended various trade shows in New York and Las Vegas for exceptional quality and originality in merchandise. Participated in weekly training in both sales and inventory Worked with international manufacturing companies on custom design and buying

Consistently achieved sales goals set by the store manager. Trained in extensive pearl and gemstone grading, as well as home brand collectibles such as Lladro, Swarovski, Jay Strongwater, Waterford.Promoted to Key Holder in 6 months of starting.

Apprenticeship taught full bench jeweler skills, working with precious metals and stones. Full knowledge of casting systems.Promoted to full bench Jeweler within the first year of apprenticeship. Custom designed items commissioned by clients, as well as stock merchandise.Analyzed trend and inventory to forecast sales. Applied deduced results to purchasing power. Attended trade shows. Built vendor relationships. Built relationships with customers to ensure repeat business as well as establishing a referral network.