Analysing Recognition of Prior Learning documentation to strict performance requirements, in order to assist students in completing their qualifications. The primary industries I focus in are WHS, Project Management, Building and Construction, and Business operations and leadership.

heavily involved in the Recognition of Prior Learning and Industry Experience for trades services.

Tasked with assisting clients in finding the right superannuation fund for their situation and based on their needs. Helped develop the campaign for the business and train team members on how to ethically speak about finance.

TSA provided me with a chance to really build upon my skillset and take on new responsibilities. Originally hired as an outbound sales associate for Telstra, I was promoted within the year to Customer Experience and Sales Coach where I worked a variety of roles with a variety of team members.Some of my responsibilities included:- Outbound Sales Agent- Inbound Sales Agent- Inbound Faults Agent- Inbound Billing Agent- Inbound/Outbound NBN Service & Sales Agent- Trainer- Team Leader for Outbound Sales- Sales Coach for Outbound Sales- Inbound Sales Coach for faults/billing/service/salesI am proud to say that I am personally responsible for the development and skilling of over 200 agents across inbound and outbound over a two year period and was able to maintain two teams of 20 under me at a time as a sales coach and having a variety of teams as a team leader within TSA Group.

TSA provided me with a chance to really build upon my skillset and take on new responsibilities. Originally hired as an outbound sales associate for Telstra, I was promoted within the year to Customer Experience and Sales Coach where I worked a variety of roles with a variety of team members.Some of my responsibilities included:- Outbound Sales Agent- Inbound Sales Agent- Inbound Faults Agent- Inbound Billing Agent- Inbound/Outbound NBN Service & Sales Agent- Trainer- Team Leader for Outbound Sales- Sales Coach for Outbound Sales- Inbound Sales Coach for faults/billing/service/salesI am proud to say that I am personally responsible for the development and skilling of over 200 agents across inbound and outbound over a two year period and was able to maintain two teams of 20 under me at a time as a sales coach and having a variety of teams as a team leader within TSA Group.

I worked as a casual employee for QBD Books, where I was a well versed and tenured retail sales associate specialising in customer care and personalised recommendations of books. I got a taste of everything from ordering stock, to doing the banking, to managing and training. My sales and customer service skills were shaped by this role.

I worked as a casual employee for QBD Books, where I was a well versed and tenured retail sales associate specialising in customer care and personalised recommendations of books. I got a taste of everything from ordering stock, to doing the banking, to managing and training. My sales and customer service skills were shaped by this role.