Ashley Hames Email and Phone Number

•Over see day-to-day retail operations and employee workflows •Manage store budgets and maintain financial records•Set sales targets and develop team to achieve•Oversee stock levels and execute operational compliance standards

•Designed a district wide operation training to ensure compliance and accuracy in order to increase speed-to-sale•Developed sales tools to grow productivity in retail stores and increase KPI knowledge among leaders• Trained new leaders within division, partnering with corporate training team to develop new leadership onboarding• Executed corporate promotions and grassroots events to build profit and brand awareness within territory• Spearhead full-cycle recruiting to source, identify, and onboard quality employees for customer-facingand lead positions• Source and attract quality employees by facilitating and organizing career fairs, community events, andrecruiting schedules• Execute Human Resource compliance standards and maintain adherence to state and federal employeerelations regulations

• Partnered with corporate recruiting leaders to identify service needs, brainstorm employee incentives, and place leadership talent• Directed total store onboarding and orientation to new hires within compliance standards to createsuccessful teams• Curated future leaders by identifying overperforming and under-challenged employees and serving asa mentor for promotions• Delegated workflows and delivered full-team operations management for a multimillion-dollar, top performing location

• Advised department leaders on staffing guidelines to create a bench for signature and top businesstalent across various locations• Identified top talent company-wide and promoted open positions, resulting in a 50% reduction in staff turnover• Collaborated cross-functionally with outside partners to hire into a key open position, identifying an underdog candidate that improved business growth from -7.9% to +9.8% within 3 months ofemployment• Led in-store interview processes for a top-performing location, sourcing qualified employees formultiple departments• Created and implemented an effective onboarding process, curating training programs for in-house and signature business staff• Developed and executed a new training schedule for new hire onboarding, orientation, andperformance evaluations

• Recruited and successfully placed 100% talent for direct reports, reducing HR overtime and supporting total location employment• Built a high-performing team of 50+ Sales Associates, achieving the #1 rank for total sales volume within the East Coast Region• Navigated industry and seasonal retail demands, identifying peak hire dates to ensure optimal staffing for forecasted demands• Established a local onboarding and check-in program to engage and retain talent, improving employee retention and performance• Organized and executed in-house interviews, career fairs, and hiring events to source and secure top industry talent