Ashley Hammer Email & Phone Number

Broomfield, Co, Us

Broomfield, Co, Us

- 2024 Top100 Customer Marketing & Advocacy Strategist- 2023 Conga Aspire Award Recipient- 2022 Quarterly Marketing Award (Q2) - Champion the Customer

Broomfield, Co, Us

Broomfield, Co, Us

Certifications:· Conga Contracts· Advanced Conga Contracts• Contracts for Salesforce· Conga Sign• Conga Composer • Conga Composer Automation• Conga CLM• Conga OrchestrateQ1 '21 Conga Customer Champion

Indianapolis, Indiana, Us

• Increased customer engagement on social media, driving growth of followers by 25% on Facebook and 45% on Instagram• Developed marketing calendar and posted new content to coincide with new product and service releases.• Pitched ideas for monthly Fox59 news segments to highlight key brands and campaigns.• Directed in-house videos to highlight supplier visits and seasonal programs.• Managed internal texting program to engage and inform employees.• Design and manage external email marketing campaigns; boosted email subscriber list by 40%• Maintain and manage social media channels for Monarch Beverage in order to strengthen brand identities, generate buzz around new campaigns and build brand advocates (Facebook, Twitter, Instagram, and LinkedIn).• Created Facebook ads to maximize positive outcomes and increase brand awareness for suppliers.• Update and optimize company websites with blogs, contests, and news articles.• Work with sales and suppliers to select contest winners and disseminate prizes.• Built Monarch brand by driving customer engagement through authentic and timely responses to inquiries on social media and messenger platforms (Facebook Messenger and Tawk.to).• Wrote content with consistency to brand tone and voice.• Evaluated monthly performance statistics and used data to inform future content strategies.

Indianapolis, Indiana, Us

• Project manager in development of strategy for corporate charitable giving.• Performed research to collect and record charitable giving data in order to develop streamlined donation process, cutting company's expenses by nearly $100,000 in one year.• Used SaaS platform to manage all in-kind- charitable giving from initial ask to final delivery of product.• Responsible for directing, administering, and tracking all charitable giving• Promote positive messaging of philanthropy via social media in conjunction with Public Relations strategic plan.• Assist in development of reporting capabilities to support a comprehensive and accurate picture of total giving.• Developed and conducted Customer Satisfaction Survey and interpreted findings into formal research report.• Maintained responsibilities held under Customer Service Administrative Assistant

Indianapolis, Indiana, Us

• Surpassed team goals by partnering with Customer Service Manager to implement best practices and protocols.• Continually sought methods for improving daily operations, communications, and recordkeeping for increased efficiency.• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.• Streamlined sample & donation processes through inter-departmental cooperation• Manage donation process for all product requests• Liaise with our state ATC Officer for approval on all donation requests• Invoice, organize & oversee the delivery logistics for all donations & samples• Created and maintain a tracking system for all donations• Process political gift requests, invoicing, coordination of product presentation, & tracking of gift• Special event planning and coordination• Assist potential new customers with new account set-up• Manage monthly wine pricing changes• Manage individual MBC Twitter HandleCompleted & Certified in the following Training Courses: -Cicerone Certified Beer Server -The 7 Habits of Highly Effective People Signature Program -Monarch Beverage Leadership Training Course -NBWA Marketing Code -TIPS Training

Indianapolis, In, Us

Indianapolis, Indiana, Us

• Assisted with keeping event documentation current (Travel spreadsheets, Delegation changes, Apparel distribution, etc)• Worked with local transportation and hospitality vendors• Assisted in overseeing credential database & process pre-event and onsite during the events.• Assisted with managing the job responsibilities and schedules for large volunteer base at each event.

Bolingbrook, Il, Us

Master Of Arts - Ma, Public Relations, Media Analytics, And Applied Communication

B.S; Hper, Kinesiology, Sport Marketing And Management; Business

Study Abroad-South Africa, Large Scale Mega-Events