Prosidium offers a unique, specialist & affordable services that separates & differentiates us from the rest. Our unique and specialist services include end-to-end background screening, vetting, investigative, risk management & insurance across Southern Africa, tailored to meet your needs & provide you and your employee with complete peace of mind.

 Provide clients with a professional and cost-effective investigation solution which meets their requirements. Keeping clients updated daily/weekly on investigation progress. Providing Comprehensive reports to clients, identifying control weaknesses and procedural weaknesses. Making sure that all the investigation/training requirements are kept within the agreed budget and time frame.

 Managing a Forensic admin team of 11 staff members. Keeping the teams KPIs up to date and in line with business requirements  Developing the team to provide an effective service to our relevant internal and external stakeholders, as stipulated in Relevant SLA. Managing all ATMs including POS and Merchant Card related fraud incidents reported by clients, which included ATM card swapping, ATM Card skimming and possible merchant fraud/Collusion.  Producing comprehensive desk top investigation reports into claims submitted by clients against the bank. These investigation reports with our findings (identification of ATM “hot spots”, POS merchants both and cross border) and recommendations were submitted to Senior Management weekly. All identified ATM “hot spots” identified were referred to the field investigators for investigation for possible card swapping including Hi-Tech Skimming Devices. Following policies and procedures as per SLAs to recommend whether clients were to be reimbursed or not, avoiding escalations to the Banking OBS. With the implementation of EMV in South Africa, I was actively involved in numerous projects within Capitec Bank to ensure that that implementation of EMV was successful (Including the launch of the Capitec Bank Credit Card) this included Fraud Detection and Analytical Risk Projects that needed to be implemented (In accordance with MasterCard compliance guidelines and rules).  Supporting all mailboxes (forensic and section 205 subpoena) providing feedback, reports and informing all relevant parties (Financial Intelligent Centre, SAPS, NPA, the Reserve Bank and SARS) of suspicious activities, completing all steps through to testifying in court if needed. I was appointed as the Capitec Bank Representative at High Level meetings (SABRIC, PASA) including Interbank fraud forums.

 Conduct comprehensive investigation into instances of Commercial Crimes reported against the Bank in relation to Debit, Credit Card including Merchant Fraud. These functions included the investigation of ATM related crimes (Card swapping, Card Skimming and Hi-Tech Skimming Devices. Appointed to represent Nedcor Bank from a Risk Perspective to Analysis and Identify potential Fraud “Hot Spots” and threats prior to and for the duration of the FIFA Soccer World Cup Held in RSA. I worked closely with INTERPOL as we and local law enforcement agencies gathered information.  Investigate identified Nedcor Bank fraud prone POS merchants who had exceeded their fraud to sales parameters as reported by the Associations, Visa/MasterCard International including American Express and Diners Club. Identify and investigate possible CPP (Common Point of Purchase). Submitting detailed reports to the business advising on ways of minimising risks and identifying control weaknesses both internally and externally.