Ashley Hatter Email & Phone Number

Tampa, Fl, Us

Plano, Texas, Us

Plano, Texas, Us

Responsible for all Workplace Technology Platforms globally, overseeing strategic planning, execution, and team management.- Successfully led the migration from Microsoft Office to Google Workspace within a three-month timeframe, resulting in significant operational improvements and annual cost savings.- Replaced our IT service management solution in just 8 weeks, reducing ITSM costs by 50%- Implemented an ITOM solution to enhance asset discovery- Led migration of DevOps and security tools during transition service agreement exit closures

Boston, Massachusetts, Us

Promoted to Iron Mountain’s Director of Workplace Technology Platforms to also assume responsibility for the modernization and automation of key business processes such as headcount funding. The scope of this role includes global end-to-end responsibility for workplace technology platforms from defining product vision to product delivery. Manage and coach a globally distributed team of 30 full-time employees and contractors.- Responsible for deploying a Global HR Service Management system to more than 20,000 employees in order to improve Employee HR Service Experience, increase operating model productivity, and enable scalability.- Designed and implemented a Privilege Account Management solution to enhance security of local administrative access to workstations globally by providing a central repository with traceable access, the ability to manage access, and implementing policy-based controls.

Boston, Massachusetts, Us

Responsible for the end-to-end development, deployment, and operation of global identity, service management, and asset management platforms. Led a globally distributed team of 20 full-time employees and contractors.- Appointed to Iron Mountain's Management Development Program for the company's top talent. The program was a 3 month immersive course focused on expanding my managerial skillset.- Appointed to Iron Mountain's Global Technology & Innovation Women's Leadership Forum, a 6 month program designed to develop top female talent. Participants are given exposure to Iron Mountain executives and resources to develop our skill set and advance our careers.- Designed and implemented company-wide ServiceNow IT Service Management (ITSM) solution in order to improve Global Service Management experience by empowering employee self-service, automating manual processes, increasing service productivity, and deploying a mobile app to more than 20,000 employees.- Modernized identity stack, reduced operating expenses, and increased audit readiness by decommissioning several legacy identity platforms and replacing them with Google Identity and Thycotic Secret Server.- Deployed streamlined process to quickly enable single sign-on for 150+ internal applications.Implemented a Software Asset Management platform to 40,000 workstations and servers to improve visibility of IT assets, realize cost savings, and reduce risk of audit exposure. - Shifted from waterfall SDLC practices to a scaled agile framework designed to mitigate technical debt alongside platform enhancements.

New York, Ny, Us

Dual responsibility for building and streamlining workflows managing scrum for a hybrid internal/client-facing web application that creates an on-ramp for generating a Digital Ad Rating for new advertisements supporting a $60M line of business.- Engaged stakeholders to define requirements, shape the product backlog, and drive fast-paced iteration.- Drive agile ceremonies including standups, sprint planning, backlog grooming, demos, and retrospectives.- Analyze canary deployment survey data and iterate accordingly to ensure product features were in line with customer expectations.

New York, Ny, Us

Graduated #1 overall in Nielsen's 2019 Emerging Leaders Technology Class, an immersive two year management development program. Received immediate C-Level exposure and substantial training in management, public speaking, technology, operations, and financials.- Rotation 1, Product Owner: Led rewrite of a client-facing metadata collection product from pre-production through post-production.- Rotation 2, DevOps: Re-evaluated data center strategy resulting in savings of more than $6M. Drove savings in excess of $1M per year in AWS S3 and EC2 through analysis and automation.- Rotation 3, Sales: Relocated to New York City to work on Nielsen’s Disney and Warner Media account team in order to get customer perspective. Worked directly with Disney & Warner Media’s research staff and ultimately led the Master Service Agreement preparations which led to the signing of significant contracts.- Rotation 4, Product Manager: Relocated to Lugano, Switzerland. Modernized work intake process to take advantage of agile processes. Optimized cloud strategy to increase velocity and decrease costs.

• Research on the effectiveness of a novel programming curriculum for Kodu Game Labs Software• Instructor for a 4 week study for 4th-5th grade students in learning how to use Kodu• Purpose of the study is to understand students interest in computer science, game design, and the effectiveness of the curriculum in teaching them how to program

Brentwood, Tn, Us

• Oversaw and reviewed the management of the collegiate chapter• Supervised chapter meetings, 16 chapter officers, 7 cabinent members, 9 committees, and maintained the chapter files

Brentwood, Tn, Us

• Facilitated the transition to college life for 84 first-year members• Lead committee of five that manages a $12,000 budget to organize events that foster team-building, community involvement, and personal growth

New York, Ny, Us

• Managed program plan for Nielsen’s Going Google for Work Global Launch • Provided support to the Change Management team by assisting with program communications, training sessions and demos• Coordinated and co-lead Transformation Labs for Google for Work

Gainesville, Florida, Us

• Co-led group of 30 in planning, organizing, and executing fundraising activities that contributed to the University of Florida’s Dance Marathon event raising $2,015,307, the second-highest grossing Dance Marathon event in the nation• Sustained enthusiasm and a positive attitude to keep morale of 825 participants boosted for entire 26.2 hour event