Ashley Hawker Email and Phone Number

- Coordinate internal resources and third parties/vendors for the flawless execution of projects- Host regular project meetings with team and managers- Provide feedback, advice, project updates and encouragement to team members- Ensure that all projects are delivered on-time, within scope and within budget- Develop a detailed project plan & timeline to monitor and track progress- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques- Measure project performance using appropriate tools and techniques- Report and escalate to management as needed- Manage the relationship with the client and all stakeholders- Establish and maintain relationships with third parties/vendors- Create and maintain comprehensive project documentation- Delegate project tasks based on junior staff members- Perform other related duties as assigned- Develop spreadsheets, diagrams and process maps to document needs

* Perform accounts receivable duties including invoicing, cash application, discrepancies, collections on past due accounts and customer requests for documentation* Perform accounts payable duties including entering bills, running accounts payable reports for payments, and billing disputes with vendors* Manage and maintain travel expenses for reimbursement and billing to clients* Assist in areas of administrative work including answering phone, file organization, research and development and data entry* Manage all credit card transactions for company used cards

- Perform accounts receivable duties including invoicing, cash application, researching charge backs, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation- Handle all Small Claims against delinquent customers- Filing of Preliminary Notices & Filing of Mechanic's Liens- Perform collection on all past due accounts via phone calls, emails & past due notices. Determine which accounts need to be closed and discontinue services.- Assist in dispatching phone orders from customers when call volume is high.

● Assist in all areas of administrative work including data entry, receptionist duties, file organization, research and development● Manage hundreds of accounts receivable accounts. ● Perform accounts receivable duties including invoicing, cash application, researching charge backs, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation● Successfully resolve customer disputes● Run credit card transactions via merchant account● Reduce accounts receivable by collecting on past due accounts● Develop Excel spreadsheet reports for internal & external use ● Payroll

● Processed and distributed lead management to sales team floor● Performed compliance for sales via telephone● Managed all book and tape sales along with all customer service calls associated● Managed cleaning services and all other vendors for facility● Daily shipping on all products through DHL● Maintained detailed administrative and procedural processes that reduced redundancy and improved accuracy and efficiency to achieve organizational objectives● Assisted in all areas of administrative work including data entry, receptionist duties, and file organization