An advocate and trusted advisor working to converge cross-functional relationships with multiple lines of business and value streams. Leadership in this role is exemplified through the responsibility for continued project management and technical solution delivery throughout the U.S. and across several market sectors (Engineering, Transportation & Infrastructure, Energy & Power, Utility Engineering & Management Bureaus, Technology, NGOs & Private Sector, etc.); translating business process needs into IT solutions. Ensuring potential project, program and business value from capabilities and assets are captured, optimized, and recognized. Bearing expertise in Program, Project, and IT development, configuration, administration, as well as research and analytics; with new procedures aimed at enhancing business processes, operations, and information process flow. Seamlessly working with various business teams to build their project controls, process management, quality control and commercial systems to meet project and contract requirements with information technology solutions. Collaborates in the planning, design, development, and deployment of new applications and enhancements to existing applications for improving business processes across Business Teams, Technology Advocates and Program Delivery Partners. Through management, leadership, and exemplary experience in process re-engineering, assessment of current state processes and capabilities, and implementing development and operational readiness, WSP’s Project Controls and Technology group can execute delivery transformative projects in areas of process, program management, data visualization, engineering, and organizational change. Advancing process management and improvement by stimulating and shaping demand of capabilities and assets. Ensuring potential project, program and business value from capabilities.

Corporate executive title of Assistant Vice President awarded inrecognition of leadership, service, achievement, corporate strategy and industry distinction.

Senior-level, strategic business partner who shares ownership for both strategy and value results. Owning executive-level relationships and serving as a single point of focus. Working to converge cross-functional relationships with one or more lines of business and value streams. Using discernible skills to break down silos separating business functions to optimize cohesive organizational effectiveness and jointly determine strategic direction. Shaping business demand into supply horizontally across Projects and Programs by:o Partnering with identified resources to facilitate the creation of idea documents, business cases, and value plans;o Ensuring value optimization and communication; ando Enabling continuous improvement in surrounding functions, program areas, and people.Advances process management and improvement by stimulating and shaping demand of capabilities and assets. Ensuring potential Project, Program and business value from capabilities and assets are captured, optimized, and recognized.Promotes process management and improvement by way of proficient business relationship management. Concentrating on building rapport and credibility as a partner vertically within the functional area(s), as well as horizontally with Leadership and Discipline teams to define communication streams.Enable alternate decisions and actions on key Program issues to propagate uniquely advantageous positions, helping achieve decisions that far exceeded expectations.Exhibits leadership in process re-engineering. Assess current state of processes and capabilities. Implement development and operational readiness by executing delivery transformation projects in areas of process, and organizational change.Building and managing relationships to ensure convergence and connection between the discipline teams and cross-functional units, including working closely with C-Level Executives and Leadership Teams as the sponsors for each project/program delivery and operational effort.

Develops, standardizes, and maintains new or improved processes based on findings and analysis.Communicates process changes, enhancements, and modifications to management, peers, staff, and partners; ensuring issues and solutions are understood by technology and business user groups.Develops models and analytics of the current/future business process.Liaison with business groups to facilitate implementation of new/ improved business processes to support delivery.Meets with decision makers, system owners, and end users to define business, financial, and operational goals and objectives for Program Management Information System (PMIS). Researches, reviews, and analyzes the effectiveness and efficiency of processes/systems to develop strategies for enhancing or further leveraging these processes.Identifies and establishes scope and parameters of process analysis to define impact, outcome criteria, and measure-taking actions. Derives comprehensive, scalable and flexible design of forthcoming processes and/or applications.Collaborates in the planning, design, development, and deployment of new applications, and enhancements to existing applications.Prepares and delivers reports, recommendations, or alternatives for improving business processes across Program and Delivery Partners.Provides Program and process management input on current and future Program and Enterprise growth.Initiates and drives plans to resolve complex issues often by means of piloting new processes with technology to resolve Program-Level pain points.Coaches Functional Area and C-Suite business leaders to enable them to articulate their function's (i.e. technology, people, etc.) needs and requirements that will advance Program performanceDesigns, tests and deploys state-of-the-art solution to business users.This role includes serving in the following capacities: BRM, Information Management Architect, Solution Developer, Application and Site Administrator, Application and Site Designer.

• Chart existing business processes in order to define current business activities for the development of procedures and models.• Meet with decision makers, system owners, and end users to define business, financial, and operational goals and objectives for Program Management Information System.• Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies for enhancing or further leveraging these processes.• Prototype new procedures for enhancing business processes, operations, and information process flows.• Identify and establish scope and parameters of process analysis in order to define impact, outcome criteria, and measure-taking actions.• Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.• Assist in conducting research on software and hardware products to justify recommendations and to support PMIS procurement efforts.• Develop, standardize, and maintain new or improved processes based on findings and analysis.• Communicate process changes, enhancements, and modifications to management and peers; ensuring issues and solutions are understood by technology and business user groups.• Elicit recommendations from Product Sponsor, CIO, and Business Influencers to develop, and refine Business Process Flows of As-Is and To-Be states, business requirements, system requirements, End-User Mockups and User Interfaces and documentation for the Enterprise Document Management System.• Develop and enhance Test Plan for the EDMS; includes test scripts, test cases, test procedure, test log, test summary report, defect log, defect summary report, UAT Preparation consisting of Entry Criteria, Acceptance Criteria, Exit Criteria, and Functionality of the EDMS.• Demonstrate execution of Program and Project Management including business processes for managing Scope, Schedule, Cost, Risk, Contract and Change for CA High Speed-Rail Program.

Responsible for the management, coordination, implementation, execution, control and successful completion of all assigned EPMO (Executive Project Management Office) projects, ensuring consistency with business strategy, commitments and goals. Coordinated directly and indirectly with project members within IT and the business units to ensure the proper communication of expectations and the quality of deliverables.Essential Functions:• Management, coordination, implementation, execution, control and successful completion of all assigned EPMO projects, ensuring consistency with CEA's business strategy, commitments and goals.• Coordinated directly and indirectly with project members to ensure the proper communication of expectations and the quality of deliverables.• Worked with Quality Assurance Analyst, Business Analyst, Development team and other stakeholders to develop work level estimates and plan for resources and participants needed to achieve project goals.• Acted with the EPMO Manager to determine and assess need for additional staff and/or consultants so CEA could make appropriate recruitments if necessary before and/or during project life cycle.• Analyzed projects’ progress, and proactively troubleshoot problem areas.• Coached, mentored, and motivated project team members as well as influenced the team to take positive action and accountability for assigned work.• Built, developed, and grew business relationships vital to the success of the project.• Worked with the management and project team to conduct project post mortems and created a recommendations report in order to identify successful and unsuccessful project elements.• Projects included website re-design to meet state standards, responsive design planning to provide optimal viewing and interactive experience across platforms, earthquake fault map projection using GIS development to demonstrate earthquake risk, and three consumer facing website transitions.

As the Business Analyst I developed, researched, tested, and implemented business process improvements, procedures and system changes. While also gathering and evaluating information in order to make recommendations for improvements to business processes and/or systems. Primarily worked on a team developing an iPad app for doctors to use in their practices.Essential Functions:-Apply analytical skills in the development of business process models, procedures and systems.-Assist teams to continually look at process improvement strategies for business processes and systems.-Evaluate business process changes to identify and document business impacts and benefits.-Act as subject matter expert to provide business requirements for process improvements and system enhancements.-Conduct effective interview/research to determine and document the stakeholders, business needs and requirements.-Create and analyze workflow diagrams.-Review technical design deliverables to ensure business objectives are reached.-Assist business stakeholders to design user acceptance testing, defect reporting and resolution. -Assist with training including the identification of needs, development materials, communications of changes, manuals, etc.-Provide post implementation support, such as, problem resolution, adjustments to new procedures, and change management.-Develop presentations of materials, models, findings, plans and/or conclusions. -Continually look for process improvement strategies.-Technical Proxy Product Owner for iPad application development team-Unit acceptance and regression testing for iPad application development team

• Provided leadership and support to a minimum of 150 employees in the energy efficiency business unit within TRC• Developed, managed, and tracked business development opportunities, tools, libraries, and materials• Identified, strategized, and executed more than ten process improvement policies and procedures• Built and managed internal programs across six business lines to increase the effectiveness and efficiency of each line, as well as coordination and communication between each of the lines• Conducted bi-weekly and monthly meetings with eight different teams; three to 20 staff per team• Coordinated client meetings and debriefs• Appointed corporate proposal and marketing teams' liaison for business unit• Managed databases through design, programming, analysis, employee training and support, ongoing data acquisition and updates• Successful in teams and individually identifying and impacting business needs through problem resolution and change management

• HR and contract related day-to-day business operations management for HMG; 40 employees• Facilitated the growth of the firm by an average of 20% per year, through forecast/backlog and staff planning reporting with the Operations Manager• Developed HR policies and procedures to maintain positive employee morale• Conflict management and resolution of 40 employees• Screened and recruited potential employees, average 10 per week screened• Tracked proposals, typically five to ten per week, from initial intake through award • Consulting services contract review and negotiation • Supported the owners in billing rate calculations and negotiations • Tracked the status of projects, budgets, and schedule; average of 15-20 Project Managers • Subcontract support to project managers and tracked the processing of both contracts and subcontracts, ensuring timely executionAssociate Project Manager (2/2010-11/2010)• Provided support, process innovation, and marketing outreach for HMG’s multifamily implementation programs, which includes PG&E’s California Multifamily New Homes Program (CMFNH) and SMUD Home Performance Program – Multifamily (SMUD HPP-MF)• Tasked with project follow up, participant communication, appliance and system verification• Assisted participants communicate progress, needed resources or other status updates to CMFNH and SMUD HPP-MF program teams• Conducted monthly developer/owner program introduction meetings, contributed to and presented in monthly energy efficiency webinars

• Expanded practice productivity by 15%• Balanced and closed the accounting records on a daily and monthly basis• Insurance claims management; on average of 20 per day • Maintained the schedule of the doctor, two hygienists, and patient relationships • Coordinated account payments for all patients

• Weekly and monthly bank reconciliations and journal entries for more than fifteen different accounts • Daily revenue audit of: six restaurants, four bars, one retail outlet, the main bank/cage, and table games• Lead an online inventory systems’ clean-up project• Assisted the accounting department in physical inventory