Ashley Hobson Email and Phone Number
As an IT Helpdesk Technician, I am passionate about delivering technical support that boosts productivity and user satisfaction. My goal is to ensure that technology is accessible and efficient for everyone, whether I’m resolving hardware and software issues, installing systems, or providing top-tier user support.I have a strong foundation in managing operating systems, including Windows, macOS, and Linux, and I am skilled in using software tools such as Microsoft Office Suite, VPNs, and Remote Desktop solutions. My expertise extends to hardware maintenance and networking, specifically TCP/IP, DNS, DHCP, and LAN/WAN. I am committed to solving problems quickly and effectively, while maintaining clear, professional, and empathetic communication.Core Technical Skills & Expertise:Operating Systems: Windows, macOS, LinuxSoftware Proficiency: Microsoft Office Suite, VPNs, Remote Desktop tools, Antivirus programsHardware Expertise: Setup and maintenance of PCs, Macs, printers, and network devicesNetworking: Troubleshooting TCP/IP, DNS, DHCP, LAN/WAN configurationsCustomer Service: Strong communication skills to explain technical issues in an accessible wayImpact Beyond Technology:Beyond my IT career, I am deeply committed to making a positive impact on society. I enjoy mentoring youth and assisting teachers in educational environments. Additionally, I find personal fulfillment in connecting with senior citizens, listening to their stories, and offering support through music.I am also looking forward to creating lasting societal change. Together with my mother, I plan to start non-profit organizations to support single mothers, survivors of domestic violence, and those seeking affordable housing. Our goal is to create safe, supportive spaces for individuals to rebuild their lives.Social Commitment & Vision:Mentoring youth and supporting education and community initiativesEstablishing non-profit programs for single mothers and survivors of domestic violenceDeveloping affordable housing solutions for senior citizens and people with limited incomesBy combining my technical expertise with my passion for community service, I aim to not only solve IT problems but also contribute to the broader well-being of society. I believe technology has the power to drive meaningful change and improve lives.
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Help Desk AnalystBaptist Memorial Health CareMemphis, Tn, Us
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InternCybersecurity Institute At Lab Four Jul 2024 - PresentMemphis,TnAs an Intern, I was involved with migrating Windows 7 machines to Windows 10; adding new Windows 10 machines to the Windows domain of the organization. I was also responsible for crating and reconfiguring Outlook and mapping network drivers. Created Outlook profiles and upgraded MS Office, Migrated Windows 7 machines to Windows 10; added new Windows 10 machines to the Windows domain ,Migrated and reconfigured users’ Windows profiles after the desktop migration ,Reconfigured Outlook, mapped network -
General Contractor/ Co-OwnerHobson & Scott Construction, Inc Jan 2018 - PresentMemphis,TnI subcontract residential/commercial properties, estimate damages and process insurance claims. I also am a mediator between customers and insurance companies for their claims, as well as processing all paperwork involved. -
Co-Op TeacherMemphis Homeschool Enrichment Cooperative Jan 2022 - May 2023Bartlett, TnI taught theater class to students age 9-12 yrs old. In class we performed short plays, skits and dressed in costume in addition to props I designed and brought to class. I also assisted teachers in other classes with students of all ages k-12 and helped to supervise extracurricular activities.
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Customer Sales SpecialistAlorica At Home, Llc Sep 2019 - Sep 2020RemoteI worked remotely for HSN, taking calls, orders and payments. I did data entry within Alorica's HSN software and researched personal information of customers for purchases and payment plans. I also managed and processessed Covid-19 applications, as well as unemployment insurance claims. -
Court Reporter=Business Support Services Oct 2018 - Apr 2019Memphis, Tennessee, United StatesI live recorded , typed , and edited multi-speaker disability cases during court proceedings. I electronically uploaded notes direcly from the judge , vocational experts, and all speakers. I also processed and faxed all administrative paperwork at the end of each work day.
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Student Administrative AssistantThe University Of Memphis Aug 2012 - Oct 2018Memphis, TnI organized and filed documents in the office and handled confidential information of all employees and faculty across campus. I made on campus deliveries and performed standard office duties such as creating documents in Microsoft Office, faxing, copying and printing. I also assisted in any assigned duties as needed such as relieving the receptionist in the president's office -
Claims Specialist/ EstimatorIndependent Contractor Services Oct 2014 - May 2018Memphis, TnI used softwares, Acculynx, Quickbooks and Eagleview to create customer profiles, invoices and roofing scopes. I also created supplemental estimates for additional work needed for residential customers, so that their insurance adjusters would approve.
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TutorMemphis City Schools Mar 2011 - May 2012Memphis, TnI tutored and mentored elementary students in reading and comprehension. I also supervised at student events at all assigned schools.
Ashley Hobson Education Details
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Art/Art Studies, General, Counseling
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Fine/Studio Arts, General
Frequently Asked Questions about Ashley Hobson
What company does Ashley Hobson work for?
Ashley Hobson works for Baptist Memorial Health Care
What is Ashley Hobson's role at the current company?
Ashley Hobson's current role is Help Desk Analyst.
What schools did Ashley Hobson attend?
Ashley Hobson attended The University Of Memphis, Southwest Tennessee Community College.
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Ashley Hobson
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Ashley Hobson
Assistant Director For Postsecondary Student Organizations At Mississippi Community College BoardHattiesburg, Ms1hattiesburgclinic.com1 +160127XXXXX
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