In addition to my duties as the sole Transaction Coordinator at WestOne Properties Group, I ensure that day-to-day operations are moving smoothly and work with the Operations Manager to develop process improvements where needed. As a respected long-term employee with a reputation for excellence, I draw upon my expertise to develop strategic and well-rounded plans/work flows for high-quality service and compliance while ensuring I am available to coach members of my team improve their skills and knowledge of the industry.

I process & manage offers for both selling and listings for a top Real Estate team at Keller Williams Portland Central. In 2020 I managed 64 at one time and in 2021 I managed over 74 at a given time for the 20 agents on my team. In addition to my agents, I am in constant contact with co-agents, title companies and lenders making sure all files are compliant. I also regularly write offers, counter offers, repair addenda & general addenda. Although I am not licensed in Washington, I am very familiar with Washington contracts, forms & regulations and continually attend CE courses. I regularly advise agents on wording in contract documents and honestly that is what I enjoy the most. When the COO is out, I cover for them and take over managerial responsibilities until they return. New as of 2022 I manage & train my own Virtual Assistant.

At WestOne Properties I co-cover the receptionist, administrative and listing coordinator positions along with the office manager. I answer and direct phone calls, take messages, process and draft addenda and listing paperwork, data entry, create flyers. I activate a significant amount of listings on the market and make sure all required document is signed for legal compliance. Customer service, interaction with both outside agents and clients are an everyday occurrence. I arrange a majority of showings for agents and clients. I also manage the Client Care staff: assign and follow up on duties, schedule and select professional photographers for select listings. I co-manage and have trained an overseas colleague in administrative duties. In addition to this I assist the office manager, president of the the company, and other agents on the team with what is needed - whether it be among my regular duties or not.

Answered phones, constantly monitored the wire board, daily accounting, understood title exceptions & developed the ability to discern which items will remain on policy and which items should be cleared, assisted with ordering payoffs, HOA's, and city liens, receipted in earnest money & funds to close.

WSFP employed me as the Receptionist which included the typical responsibilities along with various abnormal receptionist duties. This included compete responsibility for account payables: making sure accounts were paid on time and approved by the appropriate party to the appropriate job - and getting all invoices sent to corporate by deadline. I was also solely responsible for this branch's payroll, charging certain hours to certain jobs and making sure all was approved and accurate. Later certified payroll was added to my responsibilities.